All hired employees are expected to have experience with Microsoft Copilot and / or an approved equivalent AI solution.

The Program Manager serves as the single point of contact (POC) to the Government Contracting Officer's Representative (COR) and senior leadership, responsible for overall performance, execution, and delivery of all task order requirements.
This role provides strategic leadership, operational oversight, and governance across all functional areas, ensuring delivery of integrated, high-quality, secure, and compliant enterprise IT services aligned with CISA's mission.

Key Responsibilities:
Program Leadership & Oversight
• Serve as the primary interface to the COR and Government stakeholders
• Oversee execution of all task areas, including engineering, operations, and program management
• Ensure alignment of contractor activities with Government priorities and mission objectives
Program Management Execution
• Manage day-to-day contract performance and task order administration
• Provide oversight of all activities across functional areas and deliverables
• Coordinate contractor team activities and ensure integrated service delivery
Performance Management & Reporting
• Track and report program performance, progress, and execution status
• Prepare and submit Weekly Status Reports (WSRs) and other program reports
• Conduct and support Monthly Program Management Reviews (PMRs)
Risk & Quality Management
• Identify, assess, and mitigate program and project risks
• Implement and enforce quality control processes across all deliverables
• Ensure continuous improvement of program procedures and documentation
Project Coordination & Delivery
• Coordinate project execution with Government project managers and leads
• Support project planning, scheduling, and resource allocation
• Monitor project performance against established plans and objectives
Staffing & Resource Management
• Manage staffing levels and ensure adequate resource allocation
• Oversee subcontractor management and team performance
• Ensure continuity of support and qualified personnel fulfillment
Financial & Administrative Management
• Support invoicing and financial tracking activities
• Ensure compliance with contract requirements and reporting standards
• Manage contract performance in accordance with task order requirements

Required Qualifications:
Education
• Bachelor's degree in Management, Computer Science, Information Systems, or related field
• Additional experience may substitute for formal education (per Government approval)
Experience
• Minimum five (5) years of experience in IT program management
• Demonstrated experience managing complex federal IT programs
• Experience coordinating multi-functional technical teams
Certifications
• Project Management Professional (PMP) (required)
• ITIL v3 Foundation certification (required)
Desired Qualifications
• Experience supporting DHS and/or CISA environments
• Familiarity with federal IT governance frameworks (e.g., SELC, NIST, ITIL)
• Experience with Agile and Scrum methodologies
Key Competencies
• Strategic leadership and executive communication
• Federal program governance and compliance
• Risk and performance management
• Stakeholder engagement and coordination
• Organizational and operational excellence
Work Environment & Requirements

• Required to respond to Government requests promptly (within 1 hour acknowledgment)
• Eligible for Top Secret/SCI clearance

#DSA209

#LI-JE1