Position SummaryThe Program Manager is responsible for the overall management, operations, and activities of the Chemical Management Services Program located at a customer site. The program summary includes:
- Management of customer account and site stakeholders
- Chemical procurement & Supply - Ordering of Chemicals & Distribution
- Inventory Management -- Inventory and chemical replenishment
- Shelf-Life Management -- Provide Shelf Life status reports/alerts
- Receiving & stocking of chemical areas
- Management of the Tier II Supply Chain
- Hazardous Material Review Process -- for new & alternate chemicals
- Point of Use Delivery (including Coordination of returnable containers for pick-up)
- Health, Safety, and Environmental Support
- Waste management and related activities
- Waste minimization & recycling
- Coordination of the Material Safety Data (SDS) management
- Developing Cost Savings (PI) Initiatives
- Reporting cost, waste, and PI performance
- Managing waste technician.
Responsibilities/Duties:- Oversee the Chemical Management Services (CMS) Program
- Act as liaison between the plant and Chemico to identify / resolve perceived customer problems
- Oversee purchasing and inventory management activities to ensure on-time delivery of products & meet daily customer demands
- Manage stocking and onsite point-of-use delivery activities
- Oversee waste management activities including inspections, waste consolidation, sorting, and destruction services
- Provide technical guidance / support and project management
- Ensuring correct chemicals / amounts are approved, received & used throughout facility
- Ensure compliance with all prevailing rules & regulations, as well as all customer Policies & Procedures
- Participate and / or leads meetings with plant & chemical management personnel
- Oversee and track all projects and reports against savings requirements
- Troubleshoot problems, initiate solutions and track resolutions of fluid management issues
- Communicate program progress and prioritize tasks
- Oversee purchasing and billing responsibilities at the site level
- Performs other duties as requested
- Ensure that all aspects of Program SOW for that plant are met
- Complete required annual Productivity Improvements
- Develop standard reporting systems for the customer
Knowledge, skills and abilities:- Provide outstanding customer service & identify the unique needs of each customer
- Maintain positive relationships with suppliers, management & company personnel
- Demonstrates excellent problem identification/resolution skills
- Displays awareness / commitment to process improvements and impact of costs on customers
- Possesses strong oral/written/interpersonal communication skills
- Manage workload within conflicting operational demands & tight timeline constraints
- Possesses strong analytical abilities, attention to detail, and orderly work habits
- Familiar with working is ERP systems. Experience with SAGE products is a plus
- Ability to create spreadsheets/documents/graphs/compose reports & presentations
- Demonstrate confidence, self-motivation, great initiative and insight to grow business
- Occasional travel may be required
- Bachelor's Degree in Engineering and/or Chemistry/Biology/Biochemistry
- Minimum of 3-5 years of previous experience in industrial manufacturing environments
Work Environment:Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a manufacturing environment. This role requires presence on the manufacturing floor and a significant amount of walking on concrete surfaces. This role also routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. Ability to work in team fostered environment. Ability to work in multi-tasked environment. Strong personality and focus in fast-paced and demanding environments. Ability to adapt to change quickly and multi-task.
Physical Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Ability to sit for prolonged periods of time in front of computer
- Ability to stand for prolonged periods and walk within very large industrial environments
- Ability to lift up to 50 pounds
Travel:Overnight travel may be required - less than 5%
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.