Program Manager, Assurance

Meta

$150K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in trust & safety, Integrity, content policy, transparency reporting, or governance, compliance, and risk management
  • 5+ years of product or program management experience
  • Experience building governance structures, escalation processes, and reporting mechanisms
  • Experience developing and delivering AI-native strategies
  • Proven ability to influence diverse audiences including senior leadership

Responsibilities

  • Coach and empower partners to assess business risk and accountability
  • Drive major risk and compliance priorities, ensuring strategic enhancements
  • Build consensus and buy-in across Product, Engineering, and Legal functions
  • Deliver clarity and structure in managing a complex portfolio
  • Scale compliance effectiveness using AI for oversight and continuous improvement
  • Maintain a deep understanding of regulatory landscapes affecting Meta
  • Communicate complex concepts effectively for cross-functional alignment
  • Mentor junior team members to enhance their skills

Benefits

  • Potential for business travel up to 20%
  • Opportunity to mentor and develop junior team members
  • Engagement with senior leadership and global stakeholders
  • High-impact role influencing integrity risk management across the organization
  • Collaboration with cross-functional teams to drive improvements
Full Job Description
You should have robust communication skills and proven success building and maintaining relationships across a wide range of global stakeholders. You will drive cross-functional engagement, and communicate the overall strategy for initiatives within the program to key stakeholders. You should be experienced working in high-pressure situations, pivot quickly and effectively when necessary, and have an understanding of integrity subject matter expertise. In this role, you will need to work well in high-pressure situations, be comfortable with ambiguity, and be able to pivot quickly and effectively when necessary. The ideal candidate is an experienced trust & safety or security professional who can translate work across compliance and Product teams seamlessly and act as the connection point between Compliance, Product, Legal, Regulatory Offices, and the business, maintaining deep Integrity subject matter expertise. Responsibilities Coach and empower cross-functional partners to assess business risk, apply assurance methodologies, and take accountability for control ownership within their respective domains • Primary driver of major risk and compliance priorities including strategic enhancements, evidencing compliance & identifying long-term investments • Build consensus & buy in across Product, Engineering and Legal functions • Delivers highly complex & ambiguous portfolio, delivering clarity, structure & effective outcomes • Scales compliance effectiveness using AI to deliver monitoring, oversight, artifacts & org-wide continuous improvement • Maintain an in-depth understanding of the broad regulatory landscape impacting Meta across Integrity, Youth, Privacy & Security, with the ability to design compliance strategy/priorities • Maintain deep knowledge of Meta's products, policies, and capabilities, to design functions to identify stakeholders and build and maintain strong relationships across a wide array of global xfn partners • Communicate complex and technical conceptions effectively (right altitude & medium) per the audience (Eng, Product, Legal) to enable cross-functional alignment & decisions • Identification of gaps/risks in strategy, product or positions, and designing mitigations to unblock • Excellent verbal and written communication skills, with proven success influencing a variety of audiences including senior leadership across both technical and non-technical teams • Mentor junior team members, helping them develop their skills and expertise • Develop and implement strategic plans to drive growth and improvement in Regulatory Compliance • Build and maintain strong relationships with senior leaders and stakeholders across the organization, influencing their decisions and driving alignment around integrity risk management priorities • Support business travel on an as needed basis (up to 20%) Minimum Qualifications • Experience building governance structures, escalation processes, and reporting mechanisms that drive accountability and transparency across distributed teams • 10+ years of experience in trust & safety, Integrity, content policy, transparency reporting, OR governance, compliance, and risk management • 5+ years product or program management experience • Experience developing and delivering AI-native strategies • Experience working with Integrity, Trust & Safety, Security, or Risk & Compliance frameworks and practices Preferred Qualifications • Advanced degree and/or relevant professional certification • Knowledge of global content regulations, content moderation, and Trust & Safety best practices • 3+ years of experience working in regulated industries, information security, and/or cybersecurity • Experience working in technology and using AI tools to improve workflows, strengthen controls, or enable compliance • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

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