Program Director, Emergency+Urgentcare

Med Center Health

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of healthcare experience required.
  • 3+ years of healthcare management experience, preferably in multi-site roles.
  • Bachelor's degree required; Master's/MBA preferred.
  • RN license preferred, indicating a clinical background.
  • Strong verbal and written communication skills essential.
  • Proven relationship management skills within healthcare settings.
  • Ability to collaborate effectively across diverse organizations.

Responsibilities

  • Provide strategic and operational leadership for ER/Urgent Care facilities.
  • Oversee daily operations to meet performance metrics.
  • Drive financial performance and operational efficiency.
  • Identify opportunities to enhance patient experience and business outcomes.
  • Lead and develop facility leadership and front office teams.
  • Collaborate with key stakeholders to achieve operational goals.
  • Maintain high standards of service across all sites.

Benefits

  • Opportunity to shape the future of healthcare delivery.
  • Collaborative work environment with strong leadership support.
  • Focus on improving patient care and operational efficiency.
  • Engagement with hospital partners and community stakeholders.
Full Job Description
This position is employed by Intuitive Health in partnership with Med Center Health. For more information about the position and to apply online, visit Intuitive Health's website.

The Program Director provides strategic and operational leadership for assigned ER/Urgent Care facilities, with responsibility for overall site performance, team leadership, and partner relationships. This role oversees day-to-day operations, drives operational and financial performance, and identifies opportunities to improve efficiency, patient experience, and business results. The Program Director leads and develops facility leadership and front office teams while working closely with the RVP of Operations, Medical Director, hospital partners, and other key stakeholders to ensure operational goals are achieved and high standards of service are maintained.

Minimum Qualifications
  • Minimum of 7 years' experience within the healthcare sector.
  • Minimum of 3 years' experience in healthcare management required; experience with multi-site
    management is preferred.
  • Bachelor's degree required; Masters/MBA preferred.
  • RN license preferred.
  • Alignment with our core values and ability to lead through servant leadership.
  • Strong, clear, and precise verbal and written communication skills.
  • Strong communication & relationship management skills.
  • Ability to work collaboratively across multiple organizations.
  • Solid understanding of Healthcare Operations.
  • Solid understanding of hospital based reimbursement including the interplay of documentation, coding,
    billing and collections.
  • Highly motivated individual with demonstrated initiative, independence, and curiosity.
  • Self-driven, with an ability to work well under pressure and respond to shifting priorities.
  • Ability to manage multiple projects simultaneously.

Similar Jobs

More Jobs at Med Center Health

More Healthcare Jobs

Find similar Program Director, Emergency+Urgentcare jobs: