Salary rangeThe salary range for this position is CAD $35.36 - $50.83 / hour
Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Program Coordinator, Indigenous Health, works collaboratively with Aboriginal Health program managers and teams, community partners, and other Fraser Health (FH) program leadership in the identification of Indigenous service needs, development of community engagement, and coordination, development and effective delivery of Indigenous services. Identifies health service needs and future demands related to the Indigenous population. Designs, develops and delivers education to meet the identified needs. Promotes access to services by teaching, conducting presentations and facilitating groups in a variety of community forums and locations. Evaluates outcomes of the educational/training sessions. Monitors service implementation in coordination and collaboration with other programs. Attends meetings on behalf of the Aboriginal Health team as requested to offer support and guidance, and to identify partnership opportunities and resources. Provides input for the development and maintenance of resources to support professionals and families regarding Indigenous health.
The Program Coordinator demonstrates tact, discretion and professionalism when facilitating collaborative work and discussions. Works independently and as a team member to balance priorities and workflow, exercising leadership, initiative, flexibility, judgement and problem-solving skills.
Responsibilities
Works collaboratively with Aboriginal health program Managers and teams, community partners, and other FH program leadership in the coordination of programs.
Participates in the development, coordination and implementation of program services. Develops, implements, evaluates and updates service/program specific plans, goals and objectives, policies and procedures, and related guidelines and documentation. Monitors implementation progress. Initiates corrective action to ensure that program implementation strategies and services operate efficiently and effectively. Monitors service needs and future demands for Aboriginal health program.
Works collaboratively with others to evaluate, identify and determine needs of the Indigenous communities based on assessment data. Prioritizes identified needs and designs educational materials to meet those needs and promote access to services by teaching, facilitating groups and conducting presentations, demonstrations and lectures. Evaluates short term and long term outcomes of the educational/training sessions. Regularly assesses progress toward related goals and outcomes.
Coordinates and liaises with appropriate stakeholders (internal and external) and community/cultural groups to collaborate on the effective delivery of Indigenous services. Ensures coordination of information. Facilitates program planning and offsite education sessions.
Coordinates and provides support activities by organizing workflow, determining priorities, resolving day-today problems and evaluating operating procedures.
Attends meetings on behalf of the Aboriginal health team as requested to offer support, guidance and to identify partnership opportunities and resources.
Plans and attends regular team meetings. Participates in relevant and related hospital and community based committees, activities and projects related to Indigenous services. Provides input for the development and maintenance of resources designed to support professionals and families regarding Indigenous health.
Discusses inquiries for information with a variety of internal and external contacts. Answers routine inquiries by determining the nature of the issues and provides information directly or through correspondence.
Supports Aboriginal Health leadership in annual work planning, budget allocation and core activities to ensure portfolio objectives are met.
Provides training, supervision and/or evaluation of wellness ambassadors, as assigned.
Performs other related duties as assigned.
Qualifications
Education and Experience
Bachelor's Degree in Indigenous studies, health science, or related discipline with coursework/studies in program evaluation, plus three (3) years' related experience in program planning and/or program evaluation; or an equivalent combination of education, training and experience.
Valid BC Driver's License. Access to a personal vehicle for business purposes.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Ability to work in partnership with Indigenous organizations and communities.
- Demonstrated knowledge of Indigenous cultural safety principles and strategies.
- Demonstrated commitment to advancement of truth and reconciliation.
- Ability to coordinate, plan, develop, implement, organize, evaluate and problem solve tasks and objectives.
- Ability to work independently and collaborative in an inter-professional environment.
- Demonstrated knowledge of performance outcome measurement tools and techniques and program evaluation.
- Demonstrated facilitation skills.
- Ability to use related equipment such as personal computers, word processing, presentation and spreadsheet software application packages.
- Demonstrated knowledge of statistical design and quantitative and qualitative data analysis methods and evaluation processes in a health care environment.
- Ability to work well under pressure and under limited supervision.
- Physical ability to perform the duties of the position.
