Program and Operations Supervisor*

City of Richmond, VA

$76K — $123K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, public administration, or related field.
  • Four years of journey-level professional experience in a related area.
  • Valid Virginia Driver's License.
  • Operator Qualification certification.
  • VDOT Work Zone Traffic Safety Training certification.

Responsibilities

  • Supervise and coordinate the work of at least six Gas Construction Inspectors.
  • Ensure adherence to City of Richmond and Richmond Gas Works procedures.
  • Administer Richmond Gas Works contracts as per terms.
  • Resolve disputes between contractors and inspectors on projects.
  • Review project close-out information for accuracy and completeness.
  • Plan and oversee various program initiatives; provide necessary support.
  • Report on program aspects through meetings, documents, and budgets.

Benefits

  • Virginia Retirement System (VRS) participation.
  • Language Incentive program available.
  • Referral Bonus for employee recommendations.
  • Tuition Assistance Program for continued education.
Full Job Description
Salary : $76,906.00 - $123,943.00 Annually
Location : Richmond, VA
Job Type: Full-Time
Job Number: 35M00000310
Department: Public Utilities
Opening Date: 08/13/2025
Closing Date: 8/27/2025 11:59 PM Eastern

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program
Description
The City of Richmond Department of Public Utilities is seeking qualified candidates to fill the Program and Operations Supervisor position within Richmond Gas Works. This class will oversee and coordinate the work of multiple Gas Construction Inspectors who are responsible for inspection and project management of the Richmond Gas Works Gas Renewal Program and New Business Program. The incumbent is responsible for ensuring multiple capital improvement projects are completed in accordance with all federal, state, and local regulations on time and on budget while prioritizing safety and efficiency. The incumbent provides first-level supervision to technical staff and is responsible for conducting performance evaluations, coordinating training, and all functions expressly defined in Section 2(2) of the National Labor Relations Act. Incumbents are responsible for ensuring that all City of Richmond and Richmond Gas Works regulations are strictly adhered to. Additionally, this class serves as a subject matter expert for subordinate staff and should have the ability to perform all the duties of the subordinate Gas Construction Inspectors.

Duties include but are not limited to

  • Supervising and coordinating work for a minimum of six (6) Gas Construction Inspectors. Performs duties such as hiring, mentoring, training, and performance management.
  • Ensuring all City of Richmond and Richmond Gas Works procedures are strictly adhered to.
  • Ensuring various Richmond Gas Works contracts are administered in accordance with the contract terms.
  • Resolving disputes between contractors and Gas Construction Inspectors in charge of assigned projects.
  • Reviews and processes project close-out information to verify accuracy and completeness.
  • Plans, oversees, maintains, monitors and updates various program initiatives; provides support where needed.
  • Reports on various aspects of programs via meetings, documents, forms, budgets, and spreadsheets.
  • Communicates and coordinates with staff, other departments, outside agencies, contractors, and others.
  • Other duties as needed.


This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.

This individual may be required to work nights, weekends, holidays, or on-call, as needed.
Qualifications, Special Certifications and Licenses
MINIMUM TRAINING AND EXPERIENCE:
  • Bachelor's degree in business or public administration, or field related to assignment.
  • Four years of journey-level professional experience in area related to assignment.
  • An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
  • Valid Virginia Driver's License
  • Operator Qualification
  • VDOT Work Zone Traffic Safety Training
  • City of Richmond - Richmond Gas Works Welding Training

PREFERRED QUALIFICATIONS:
  • Seven years of related work experience is preferred.
  • Master's degree in business, public administration or field directly related to assignment may be preferred.
  • Previous supervisory experience


KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge of city, state, and federal codes and regulations regarding gas systems/pipelines. Knowledge of proctored computer testing for Operator Qualifications. Ability to track subordinates' progression towards Operator Qualifications and safety training. Knowledge of and ability to perform the Virginia Underground Damage Prevention Act, gas line installation, pigging, pressure testing, purging operations, potential testing, continuity testing, and gas meter installation. Ability to review plan drawings and as-builts for accuracy and constructability. Ability to keep up to date with new safety guidelines, regulations, and standards. Ability to perform all the duties of the subordinate Gas Construction Inspector class. Must be proficient in ArcGIS mapping as well as the Microsoft Office Suite and other electronic databases. Ability to schedule and process daily pay tickets for contractors. Effective oral and written communication skills. Demonstrated ability to supervise others, multitask, and prioritize responsibilities. This class must have project management and contract oversight experience, capable of managing natural gas projects, including all financial and operational aspects. Must also be experienced in supervising staff, including conducting performance evaluations and mentoring, strong oral and written communication skills, effective in communicating and coordinating with internal and external stakeholders, and experienced in interpreting and applying regulatory requirements.
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
  • Yes
  • No

02

5-point Veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
  • Yes
  • No

03

Do you have a valid Virginia driver's license?
  • Yes
  • No

04

Do you have at least four (4) years of related work experience?
  • Yes
  • No

05

Are you familiar with Code of Federal Regulations (CFR) 49.192 governing the transportation of natural gas?
  • Yes
  • No

06

Do you currently possess DOT Operator Qualifications?
  • Yes
  • No

07

Have you completed the VDOT Work Zone Safety training program?
  • Yes
  • No

08

Please select the area(s) in which you have experience.
  • Reading blue-prints
  • Reading construction drawings
  • Reading gas map books
  • Reviewing and analyzing data
  • Working on natural gas lines
  • Coordinating service and/or work order requests

09

Which best describes your years of experience performing gas line installation, pressure testing, purging and tie in operations?
  • One (1) to three (3) years of experience
  • Three (3) to five (5) years of experience
  • Five (5) or more years of experience
  • None

10

Which best describes your years of experience supervising others.
  • One (1) to three (3) years of experience
  • Three (3) to five (5) years of experience
  • Five (5) or more years of experience
  • None

Required Question

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