City Of New York

Program Analytics & Reporting Lead, Bureau of Mental Health

City Of New York$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in physical, biological, environmental sciences, or public health required; doctorate preferred.
  • Minimum of 2-3 years of experience in data management and analysis.
  • Proficiency in statistical software (SAS, SQL, R) for data manipulation and analysis.
  • Experience supervising a team or managing projects is a plus.
  • Knowledge of relational databases and data visualization tools (Power BI) preferred.

Responsibilities

  • Lead programmatic data activities including system development and reporting.
  • Collaborate with program staff to define data requirements and manage data collection systems.
  • Oversee the management of the Mental Health Maven Data System and maintain data quality.
  • Clean and prepare data for analysis and generate insightful reports.
  • Develop and communicate performance metrics and recommendations to program staff and leadership.
  • Execute data analysis projects, providing clear communication of results to both technical and non-technical audiences.
  • Mentor junior staff and manage multiple projects in collaboration with interdisciplinary teams.

Benefits

  • Opportunities for professional development and career advancement.
  • Supportive work environment with a focus on equity.
  • Ability to impact mental health public programs through data-driven insights.
  • Flexible work arrangements and a collaborative team culture.
Full Job Description
Job Description

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Lead programmatic data activities including the development of data collection systems, dashboards, reporting, ad hoc data analysis, and report writing.
- Work with program staff to identify business needs and translate these needs into quantifiable data requirements for data collection/management systems.
- Lead the management of data in our Mental Health Maven Data System. Monitor data quality and initiate QI projects to improve programmatic data. Develop Maven reports and workflows to meet program needs.
- Lead the processing, cleaning, and preparation of data for analysis.
- Maintain technical written documentation such as data reports, data dictionaries, data access rules, methods, and business rules.
- Work closely with program leadership and staff to develop process and outcome indicators to track program performance and inform program operations. Offer ongoing recommendations for data-driven tracking and refinement of program metrics.
- Lead the design and execution of data analysis projects to inform program oversight. Using SQL, SAS, or R to clean and analyze program data from multiple sources and generate tables, figures, and reports.
- Prepare reports and presentations of program performance data; Clearly communicate(oral and written) results of analyses to program staff/leadership and other non-technical audiences.
- Respond quickly and accurately to ad hoc data requests from internal(e.g. Directors, Assistant Commissioner) and external stakeholders (e.g. CityHall, public hearings).
- Incorporate an equity lens in all aspects of work.
- Supervise and mentor junior staff.
- Manage multiple projects and collaborate with interdisciplinary teams.

PREFERRED SKILLS:
- The successful candidate will have 3+ years full time experience processing, cleaning, manipulating, and analyzing large program or administrative datasets using statistical software such as SAS, SQL or R.
- Experience supervising a team of data analysts preferred.
- Experience working with relational databases preferred.
- Experience with Power BI or similar data visualization tools preferred.
- Possess project management skills as well as an ability to easily adapt to multiple programmatic and/or functional areas.
- Highly motivated, creative, flexible, able to work independently and collaboratively, able to handle multiple and diverse work assignments.
- Self-starter with ability to follow-up effectively and manage multiple priorities.
- The candidate will have excellent written and oral communication skills, and experience with scientific writing.
- Competency in the use of Microsoft Word, Excel, and PowerPoint is needed.
- Prior experience in Mental Health and Substance use program analytics and evaluation a plus.

Preferred Skills:
Experience managing competitive procurements for a government agency
Experience writing specifications or scopes of work (SOWs) for competitive procurements or contracts
Experience using the PASSPort system Superior writing skills.
Ability to manage a wide range of projects in a fast-paced environment.

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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