Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.
Under direction of the Health Insurance Counseling and Advocacy Program (HICAP) Section Chief (Supervisor II), the Analyst II works collaboratively in a team environment and is a full participant in team decision making, strategy formulation, and problem resolution for a variety of program operation responsibilities, including program planning, assessment, and evaluation; general program coordination; formulation of policies, procedures, and program alternatives; and planning, implementing, and conducting training. This position supports Area Agencies on Aging (AAA) administration and local management of HICAP services, and grant management of the State Health Insurance Assistance Program (SHIP) and Medicare Improvements for Patients and Providers Act (MIPPA) federal grants. This position is expected to be a subject matter expert on program administration and retain the equivalent knowledge-level of a certified SHIP counselor. These responsibilities require excellent analytical, writing, and oral communication skills.
Examination Information
Those interested in obtaining employment with the California Department of Aging must apply and compete through the State recruitment process ( 3 Steps To A State Job ). Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.
To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search
If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Aging, please contact the Human Resources Branch at
[email protected] You will find additional information about the job in the Duty Statement .
Working Conditions Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs.
The physical work location of the position is designated at the department's headquarters location, a three-story building and standard office modular workspace located in Sacramento (Natomas). The duties of the position require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in person.
Up to 15% statewide travel required.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-531446
Position #(s):
797-732-5393-701
797-732-5393-700
Working Title:
Program Analyst - Hybrid Option
Classification:
ANALYST II $6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Special Requirements This position is designated under the Conflict of Interest Code . The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/25/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Department of Aging
Mail In Address
Attn: Human Resources Branch JC 531446
2880 Gateway Oaks Drive, Suite 330
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Department of Aging
Drop Off Address
Human Resources Branch JC 531446
2880 Gateway Oaks Drive
(Drop box located on 1st floor right side of elevator)
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Statement of Qualifications Instructions section below for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Excellent interpersonal skills, ability to develop and maintain positive working relationships with all levels of staff both within the department and with external customers and stakeholders.
- Strong organizational skills, ability to manage multiple assignments and meet deadlines within challenging time constraints.
- Strong analytical skills, ability to use critical thinking, problem-solving techniques, and data analysis to inform decision-making.
- Experience developing and writing project plans, business reports, and policies and procedures.
- Experience with implementing person-centered practices.
- Knowledge and/or experience with health care and social issues of older adults and persons with disabilities, including Medicare and related health insurance, Medi-Cal for dual eligible beneficiaries, and consumer advocacy.
Benefits In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to programs and services that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout California.
To learn more about benefits for State employees, visit the Benefit Summary page on the CalHR website.
CDA is located near downtown with easy access to I-5 and I-80. Employees enjoy a great team environment, FREE PARKING , and convenient access to dining and shopping in the Natomas area.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Human Resources Branch
(916) 419-7525
[email protected] Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 898-9480
[email protected] California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Instructions All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs must include your full name and be limited to a maximum of two (2) pages, single-spaced, in twelve-point Arial font.
1. Refer to the duty statement and describe your experience that demonstrates your competence in performing the responsibilities of this position in the following areas:
a. Program Planning, Assessment, and Evaluation
b. Program Coordination
c. Formulating Policies, Procedures, and Program Alternatives
2. Describe your analytical skills and experience using problem-solving techniques and data analysis to inform decision-making.
3. Describe your interpersonal skills and experience developing and maintaining positive working relationships with internal and external customers.
4. Describe your knowledge and professional experience working with the Medicare and Medi-Cal programs.
Note: Resumes, cover letters, and other materials will not be accepted in place of the SOQ. Applications submitted without the SOQ will be considered incomplete and may not be considered for the position.
The SOQ must be written solely by you and should provide specific details and examples that clearly demonstrate your qualifications based upon your own experience/education. Any submissions that are created, modified or include any type of artificial intelligence may be disqualified.
Additional Application Instructions Ensure your application is complete and detailed, including job duties, employment start/end dates, and hours worked per week. Do not include confidential information such as your SSN, birthdate, driver's license number (unless required), medical information, age, marital status, or examination-related information on your application, resume, or transcripts. Certain information submitted electronically will be automatically redacted.
Minimum qualifications will be verified before interview and/or appointment. Candidates who do not meet the minimum qualifications may be removed from the eligibility list and become ineligible for appointment.
If qualifying through education, include unofficial transcripts or a copy of your degree with your application. Official transcripts may be required upon appointment. Foreign education must include an academic credential evaluation from an approved agency: Foreign Transcripts Evaluation (CL-635) .
