Job Summary: We are seeking an experienced and detail-oriented
Quality Manager to lead and oversee all quality assurance and control functions in our ISO-certified manufacturing facility. This role is critical in ensuring compliance with ISO 9001 standards, maintaining product excellence, and driving continuous improvement initiatives. The Quality Manager will lead the Quality Management System (QMS), manage internal and external audits, and foster a culture of quality throughout the organization. Working closely with cross-functional teams, the Quality Manager will be responsible for risk management, supplier quality, and customer satisfaction, ensuring that products meet the highest standards of quality and regulatory compliance.
Primary Responsibilities:- Maintain and manage compliance with ISO 9001 standards.
- Prepare and lead internal and external ISO audits.
- Partner with the leadership team to ensure adherence to the Quality Management System (QMS).
- Develop, implement, and monitor quality assurance protocols and procedures.
- Partner with Operations to conduct root cause analysis and drive corrective and preventive actions (CAPA).
- Ensure product quality meets customer and regulatory standards. (ie: NIJ)
- Identify and implement process and product improvements to enhance quality and efficiency.
- Lead Lean, Six Sigma, or similar continuous improvement initiatives, while utilizing the Cadre Operating Model.
- Manage and develop the quality team, providing training and mentorship.
- Promote a culture of quality across all levels of the organization.
- Evaluate and monitor supplier performance and compliance with quality standards.
- Identify, assess, and mitigate risks related to product and process quality.
- Oversee the creation, maintenance, and updating of quality-related documents. (Control of Documented Information)
- Use engineering drawings to identify required inspection points and qualify products (incoming raw materials and finished goods)
- Develop and oversee inspection and testing plans for incoming, in-process, and final products, including: Certificate of Compliance, material discrepancy, and part inspection forms etc.
- Ensure proper calibration and maintenance of testing equipment.
- Stay informed of changes to industry regulations and standards.
- Ensure the organization meets all customer, legal and regulatory requirements related to quality. (ie: NIJ-0101.06)
- All other duties as assigned
Education, Qualifications & Experience:- ISO 9001 Lead auditor qualified (e.g. ASQ CQA)
- 5 - 7 years experience in a Quality Leadership position in a manufacturing environment
- Experience using measuring and test tools, calibration, Lean, 6 Sigma, 5S practices
- Able to interpret engineering drawings, blueprints, Certificates of Conformance/Analysis
- Proficient in the use and handling of gages and capable of working in metric and English units of measure
- Strong computer skills including Word, Excel, Access, Power Point, etc.
- Strong background of Inspection and Testing procedures and methodologies, including first Article Inspections/Test in accordance to AS9102 or equivalent
- Strong problem solving and data collection skills and experience
- Ability to educate and influence all departments with a quality first mentality
- General Knowledge of Project and Risk Management activities
- Strong organizational and communication skills with passion for the mission
Physical Requirements:- Able to stand and walk for an extended period of time
- Able to lift and carry objects or equipment weighing up to 40 lbs or 18 kg.
