Bachelor's degree in Engineering, Operations Management, Business, or related field, or equivalent experience.
7+ years of progressive manufacturing leadership experience.
3+ years of experience leading leadership in a high-volume manufacturing setting.
Strong knowledge of production systems, safety standards, and quality systems.
Proven communication, coaching, and conflict resolution skills.
Responsibilities
Lead daily production operations ensuring safety and cost-effectiveness.
Guide supervisors and team leaders to achieve performance metrics.
Foster a positive workplace culture emphasizing accountability and teamwork.
Ensure compliance with safety policies and regulatory requirements.
Coordinate staffing, scheduling, and training across multiple shifts.
Benefits
Access to extensive continuous improvement initiatives.
Opportunity to collaborate with cross-functional teams including Quality and Engineering.
Exposure to capital planning and equipment upgrades.
Professional development opportunities for coaching and succession planning.
Full Job Description
Essential Functions
Provide day-to-day leadership of production operations to ensure safe, efficient, and cost-effective manufacturing performance.
Lead supervisors, team leaders, and salaried staff to meet or exceed key performance indicators including safety, quality, scrap, uptime, throughput, and labour efficiency.
Promote and maintain a positive workplace culture focused on accountability, communication, teamwork, and respect.
Ensure compliance with all safety policies, regulatory requirements, and company procedures.
Coordinate staffing, scheduling, training, and labour utilization to meet operational requirements across multiple shifts.
Partner with Human Resources on employee relations matters including attendance, discipline, investigations, engagement, and talent development.
Drive continuous improvement initiatives using root cause analysis, lean manufacturing, and problem-solving tools.
Collaborate with Quality and Engineering teams to improve processes, reduce defects, and support customer satisfaction.
Manage production budgets, cost controls, overtime usage, and departmental spending.
Support capital planning, equipment upgrades, and operational readiness for new processes or products.
Develop succession plans and coach team members to strengthen internal talent pipelines.
Prepare and present production reports, metrics, and action plans to plant leadership.
Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles.
Other duties as assigned by manager.
Scope / Dimensions
Leadership responsibility for a large manufacturing department operating 24/7.
Direct impact on plant output, safety performance, labour costs, quality results, and customer service.
Frequent interaction with Plant Manager, HR, Finance, Quality, Engineering, Maintenance, and Supply Chain.
Responsible for leading both hourly and salaried team members.
Qualifications Required
Bachelor's degree in Engineering, Operations Management, Business, or related field; or equivalent combination of education and experience.
Minimum 7 years of progressive manufacturing leadership experience.
Minimum 3 years leading leaders in a high-volume manufacturing environment.
Strong knowledge of production systems, safety standards, quality systems, and labour planning.
Experience leading within a unionized environment preferred.
Strong communication, coaching, conflict resolution, and employee engagement skills.
Demonstrated ability to analyze data and use metrics to drive decisions.
Proficiency with Microsoft Office and ERP / HRIS systems.
Qualifications Desired
Experience in automotive or glass manufacturing.
Lean Manufacturing, Six Sigma Green Belt or Black Belt certification.
Experience managing budgets and capital projects.
Change management and culture transformation experience.
Other Requirements
Ability to work flexible hours in support of a 24/7 operation.
Ability to respond to operational emergencies outside normal business hours when required.
Ability to work in a manufacturing environment with appropriate PPE
