Schneider

Product Strategy Team Leader

Schneider$90K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 3-5 years in product success, customer support, or product management
  • 1 year leading or mentoring team members
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Basic project management and facilitation skills

Responsibilities

  • Conduct conversations with users through various channels
  • Document and analyze user feedback to identify trends
  • Manage and coach frontline support associates
  • Develop tailored product documentation and training materials
  • Lead training sessions during product launches
  • Collaborate with product, engineering, and support teams

Benefits

  • Medical, dental and vision insurance
  • Company paid life insurance
  • 401(k) savings plan with company match
  • Paid time off and paid holidays
  • Results-based incentive pay program
  • Tuition reimbursement
  • Comprehensive information technology benefits
Full Job Description
Job overview:

Schneider is seeking a Product Strategy Team Leader in Green Bay to connect customer insights with product strategy and operational execution. The Product Strategy Team Leader will lead a team of frontline support associates and be responsible for engaging with users, capturing feedback and managing the support team and processes.

Responsibilities:

  • Conduct conversations with users through interviews, advisory boards, webinars and surveys.
  • Document and analyze user feedback to identify trends, pain points and opportunities for improvement.
  • Manage frontline support associates and provide coaching, feedback and development opportunities.
  • Developing product documentation and training materials tailored to user needs.
  • Support product launches and rollouts by leading training sessions and monitoring user adoption.
  • Collaborate with product, engineering and support teams to improve customer-facing processes and align priorities.


Skills and qualifications:

  • Bachelor's degree or equivalent work experience
  • 3-5 years of experience in product success, customer support or product management.
  • At least 1 year of experience leading or mentoring team members.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities.
  • Basic project management and facilitation skill


Pay and benefits:

  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of information technology benefits.


About Schneider

Schneider Electric SE is a multinational corporation that specializes in energy management and automation solutions. The company offers a wide range of products and services including electrical distribution, automation and control, building automation and security, critical power and cooling, and renewable energy solutions. Schneider Electric's solutions are designed to help clients improve energy efficiency, reduce costs, and enhance sustainability. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France.
Learn more about Schneider
Size
16,050 employees
Market Cap
$4.2 billion
Industry
Net Income
$211.7 million
5 Year Trend
+6.8%
Revenue
$4.5 billion
NASDAQ

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