Company:

Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Product & Service Quality Managerto join our team located inTukwila or Everett, WA!

This role manages a small crossfunctional team, drives root cause and corrective action rigor, ensures regulatory and customer (DCMA) compliance, and delivers timely, effective dispositions that protect safety, schedule, and program cost.

Position Responsibilities:

• Lead, coach and manage a team of engineers/inspectors/analysts executing corrective action (CA) and production defect investigations.

• Accept, triage and assign incoming corrective actions, DCMA findings, supplier nonconformances and postdelivery defect reports.

• Direct and participate in root cause analysis (RCA) activities (e.g., 8D, 5 Whys, Fishbone, FMEA) and ensure robust causal documentation.

• Develop, review and approve corrective action plans, verification/validation methods, and disposition strategies to ensure effectiveness and prevent recurrence.

• Coordinate with DCMA, Quality, Manufacturing, Engineering, Supply Chain, Sustainment/Customer Support, and program management to align corrective actions and report status.

• Track, report and drive timely closure of actions in the corrective action tracking system; maintain accurate metrics and dashboards (e.g., aging, repeat rate, closure quality).

• Ensure compliance with contract requirements, technical data, regulatory requirements and Boeing quality systems.

• Support postdelivery investigations including field returns, inservice reports, and associated depot repairs; prioritize safetyofflight and missioncritical issues.

• Perform trend analysis and provide recommendations to prevent systemic issues or supplier performance degradation.

• Lead corrective action reviews and verification audits; close loop on effectiveness checks.

• Provide regular briefings to Program Quality, Integrated Product Team (IPT) leads and senior management; escalate unresolved/highrisk items.

• Mentor and develop team members; allocate resources and manage workload to meet program priorities.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. SecretClearance Post-Start is required.

Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Basic Qualifications (Required Skills/Experience):

• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR completion of the Boeing internal course Exploring Leadership.

• 5+ years of experience in aerospace manufacturing

• 3+ years of experience in data analysis and Root Cause Corrective Action (RCCA)

• 3+ years of experience working with and supporting Quality Management System (QMS)

Preferred Qualifications (Desired Skills/Experience):

• Bachelors degree or higher

• 1+ year of experience using manufacturing tools (MESci, etc.)

• 1+ year of experience interfacing with the Defense Contract Management Agency (DCMA)

• Prior experience on tanker/airlift or military aircraft sustainment programspreferably KC46.

• Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE) or similar certification.

• Familiarity with supplier quality assurance, MRO processes and depot operations.

• Experience working within Boeing processes and configuration control.

• Strong interpersonal and written/oral communication skills for interfacing with DCMA, customers, suppliers and crossfunctional teams.

Travel:

This position may require up to 10% travel.

Shift:

This position is for 1st shift

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: USD $119,850 - $162,150

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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