Job Title:

Product Performance Engineer

Department:

Operations

Reports to:

VP Operations

Work Location:

In-Person

Pay Range:

$100,000-$140,000

Position Type and Expected Hours of Work:

Full-Time, Monday-Friday, 40 hours/week

Job Summary:
The Product Performance Engineer will own and lead the capital device reliability program at Elucent. This role is responsible for defining and implementing methods to collect service and performance data, investigate service events, participate in depot service repairs, analyze and trend reliability information, and drive continuous improvement initiatives.

The role will collaborate closely with Operations, Development, Field, and Quality teams to ensure cross-functional alignment and effective project execution. In addition, this role will provide input on new project initiatives to establish proactive reliability requirements and support lifecycle activities, including new customer configurations.

Supervisory Responsibilities:
None

Job Responsibilities:
The Product Performance Engineer will be primarily responsible for using capital system returns and service data to create reliability projects to improve system robustness. They will coordinate with Operations, Development, Quality and Field Service to prioritize and implement these projects.

This is a hands-on role, where the candidate is expected to learn the technology from the ground up and be directly involved in troubleshooting investigations and data analysis. The candidate will develop metrics like MTBF, return rates, and/or pareto trending to monitor performance and keep the organization apprised of system performance.

The Role will also be tasked with lifecycle management projects, including helping to create future customer configurations and line extensions of the capital system. They will participate in new development projects to recommend design for manufacturability and reliability requirements based on their experiences and data collected through robustness projects.

Key Result Areas:

• Performance/Sustaining
• Develop processes and controls to monitor device performance, reliability and create projects to track improvement initiatives.
• Development and Quality
• Work with, and advise, the R&D and Quality teams in trends in reliability and areas to focus improvement.
• Product Lifecycle
• Work with field and project teams to prioritize new product initiatives to expand our customer configurations.

Qualifications

• Education and Experience:
• 5+ Years
• BS in Engineering
• Manufacturing & Development experience required
• Experience in reliability engineering or lifecycle improvement projects
• Project management experience
• Medical Device/Industry experience
• Startup, small business experience preferred

Required Skills/Abilities:

• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Detail-oriented with a focus on accuracy and efficiency.

Physical Requirements / Work Conditions:

• Ability to lift 30+ pounds, move equipment, and shipping containers.

Elucent Medical Benefits, Culture and Work Environment
At Elucent Medical, we prioritize our employees' well-being by providing comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life.

Fulltime Employees are provided:

• 401(k)
• 401(k) matching (4%)
• Dental insurance
• Health insurance
• Vision insurance
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Short Term Disability
• Long Term Disability
• Life Insurance
• Pet Insurance
• Employee Assistance Programs