Liberty Mutual

Product Owner

Liberty Mutual$90K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Advanced knowledge of Agile methodologies and principles; 7 years of experience in business, technology, or consulting; preferably with 5-7 years working directly with Agile teams.
  • Master's degree in a relevant field preferred.
  • Demonstrated business acumen to prioritize products and assess business value impacts.
  • Proven ability to build strong relationships and influence across organizational boundaries.
  • Experience in leading diverse audiences through complex ideas and designs.
  • Strong decision-making ability in uncertain environments.
  • Excellent communication skills, both verbally and in writing.
  • Insurance industry knowledge is preferred, along with familiarity with relevant products and portfolios.

Responsibilities

  • Collaborate with stakeholders to create and align the product vision with strategic priorities.
  • Develop and achieve product-level KPIs with the team.
  • Maintain and prioritize the product backlog, ensuring clear and actionable user stories.
  • Participate in squad/team and portfolio planning to set priorities and manage stakeholder expectations.
  • Engage in ceremonies such as demos and retrospectives to support agile practices.
  • Work daily with agile teams to clarify business requirements and remove blockers.
  • Align IT and business goals, ensuring consistent prioritization with stakeholders.

Benefits

  • Two in-office days required weekly for localized candidates.
  • Opportunity to work in a highly visible role with significant impact on Independent Agents.
  • Join a team dedicated to modernizing sales experiences for agents.
  • Participate in a culture that encourages curiosity and innovation.
Full Job Description
Description

If you’re a data-driven strategist energized by solving customer problems, spotting opportunities, and turning big ideas into real impact, you might be the perfect fit!

 

You’ll join the Independent Agent Distribution team, where we’re focused on creating a best-in-class sales experience that delights agents, drives new business, and sets a new market standard. As a Product Owner, you’ll partner cross-functionally to develop journey maps, define OKRs, and gather feedback that informs your roadmap.

 

This is a highly-visible role charged with redefining capabilities core to the thousands of Independent Agents using the new Q&I sales experience. You'll be a core part of the team driving a significant modernization effort poised to make lasting impact, and optimizing it over time. Additionally, you will support the portfolio with cross-functional partnership to create runway for the portfolio as a whole, balancing qualitative insights and quantitative data to guide decisions, shape product vision, and drive incremental delivery.

 

 

Responsibilities

  • Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
  • With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.
  • Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
  • Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
  • Participates in squad/team demos, retrospectives, and all other ceremonies.
  • Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
  • Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
  • Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.
  • Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
  • Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

 

Ideal candidate will have:

  • Strong strategy and visioning:  To become independent agents' carrier system of choice, you dream big and act boldly by listening to agents, incorporating business objectives, and articulating a clear strategy.
  • Curiosity and tenacity:  You deeply understand opportunities and rally cross-functional teams to execute.
  • Analytical foundation:  Data informs and supports your work, and you recognize that a data-driven mindset is imperative to identifying and solving problems at scale.
  • Comfort in ambiguity:  You are a self-starter and a leader, impacting outcomes through collaboration.
  • Stakeholder management:  You are a strong storyteller with the ability to influence both executive and technical audiences.

This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.

Qualifications
  • Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
  • Master's degree preferred
  • High level of proven business expertise needed to set clear priorities for product and understand business value impacts
  • Develops strong stakeholder relationships and influencing across multiple organizational boundaries
  • Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
  • Ability to lead varied audiences through census building
  • Proven experience with Agile practices and expectations
  • Comfortable with making decisions with some level of uncertainty
  • Strong communication skills, both written and verbal
  • Knowledge of insurance industry preferred
  • Knowledge of relevant products and portfolio strongly preferred
  • Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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