We are seeking a new member to join our Technology team. Are you ready to be part of something amazing?
Role OverviewAs we continue to scale, we're looking for a personable and strategic Product Owner to join our Technology team, embedded within our engineering group.
This role will drive the roadmap and delivery of our direct-to-consumer ecommerce websites, built on Shopify, working closely with other Product Owners to ensure alignment and share best practices.
This is a high-impact position within a fast-growing organization where the right person can make a measurable difference in the speed and quality of our DTC ecommerce delivery.
ResponsibilitiesStrategic Alignment & Leadership- Align business strategy with project execution and own the product roadmap for our DTC ecommerce websites
- Set clear timelines and milestones for projects, accelerating delivery and improving agility
- Coordinate and collaborate closely with other Product Owners to ensure consistency and alignment across initiatives
Communication & Collaboration- Serve as the main point of contact for assigned Shopify projects, ensuring clear communication with business and technology teams
- Maintain frequent and consistent updates with stakeholders and internal teams
- Negotiate priorities with business stakeholders and other Product Owners
- Facilitate standups, release communications, and cross-department collaboration
Project & Backlog Management- In coordination with peers, manage and prioritize the workload for engineers and QA analysts, ensuring tasks are clearly defined and appropriately assigned (without direct people management)
- Oversee the product backlog for DTC ecommerce initiatives, triage incoming tickets, and balance short-term delivery with long-term vision
- Track progress against roadmap milestones and report status updates tailored to target groups
- Identify blockers and risks that might affect project timelines and communicate them proactively
Requirements Gathering & Documentation- Gather and document requirements, write user stories and acceptance criteria, and shepherd projects from discovery through deployment
- Move epics and projects through the workflow, from initial concept to release
- Facilitate deployment and conduct user training as needed
- Support special projects as needed
What Success Looks Like- The DTC ecommerce roadmap moves forward on schedule, with milestones consistently hit
- Engineers and QA analysts have clearly defined, well-prioritized work at all times
- Business and technology stakeholders stay aligned, with minimal surprises or miscommunication
- Cross-functional coordination with other Product Owners is smooth and consistent
- Risks and blockers are surfaced early, not after they've already caused delays
Requirements- 3+ years of experience as a Product Owner, ideally in ecommerce or DTC environments
- Bachelor's degree in Computer Science, Information Systems, Business, Marketing, or related field
- Hands-on experience with Shopify (Shopify Plus preferred), including theme customization, apps, and checkout configuration
- Strong project management skills, with experience using Agile/Scrum methodologies
- Experience using enterprise project management software-preferably Atlassian tools such as Jira and Confluence
- Exceptional communication and interpersonal skills, with the ability to translate business needs into technical requirements
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
- Experience working cross-functionally with business and technical teams, including other Product Owners
- Familiarity with the broader DTC ecommerce toolset (analytics, A/B testing, personalization, and marketing integrations) a plus
Core Competencies- Highly self-motivated and data-driven
- Strong organizational and analytical skills
- Collaborative and team-oriented
- Comfortable managing multiple priorities in a fast-paced environment
- Adaptable and solution-focused
- Professional and confident communicator
- Flexible and able to work effectively with a variety of personalities
Benefits- 401(k) matching
- Dental Insurance
- Employee Discount
- Flexible Schedule
- Flexible Spending Account
- Health Insurance
- Life Insurance
- Vision Insurance
- Paid Time Off
Work LocationThis role is based in our
Charleston, SC office. Hybrid work option available after 90 days of successful in-office performance.
Department Development/IT Locations HQ
