Waystar

Product Manager

Waystar$100K — $130K *
Lehi, UT 84043In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • MBA or advanced degree in healthcare, business, or computer science preferred; bachelor's degree required
  • 3-5 years in product management within the healthcare or healthcare technology sector
  • Strong understanding of U.S. healthcare system focusing on hospital revenue cycle and coding
  • Experience with machine learning and AI-driven software solutions
  • Strong analytical skills, especially in collaboration with data scientists
  • Technical background is advantageous
  • Proven ability to communicate effectively with stakeholders and manage relationships

Responsibilities

  • Lead product strategy aligned with company goals and customer needs.
  • Define product vision to guide development and enhancements.
  • Gather and prioritize product requirements from various stakeholders.
  • Collaborate with engineering and design teams for timely product releases using Agile methods.
  • Utilize data and customer feedback for ongoing product iterations.
  • Coordinate with marketing for successful go-to-market strategies.
  • Monitor key performance indicators to assess product success and identify improvements.

Benefits

  • Competitive total rewards including salary and potential bonuses
  • Customizable benefits package with multiple medical plans and HSA match
  • Generous paid time off policies including 3 weeks for non-exempt staff
  • Paid parental leave policies for both maternity and paternity
  • Access to education assistance and free LinkedIn Learning
  • Mental health and family planning support, including adoption assistance
  • 401(K) plan with company match
  • Pet insurance and employee resource groups
Full Job Description
ABOUT THIS POSITION

Waystar is seeking a Product Manager to join the team. Reporting to the Vice President, Product Strategy, you will be responsible for leading the future of Iodine's product lines, both in the details of how we build products, and by providing input on what investments we should make in the future. You'll work with our clients, end-users, and representatives from across Waystar to gather the info you need to build innovative software and help grow Waystar's footprint in the healthcare industry.

WHAT YOU'LL DO

  • Communicate with the leadership team to understand company goals and strategy to create new solutions and evolve existing products that ensure marketing leading position.


  • Define product vision and strategy aligned with company objectives and customer needs.


  • Gather, prioritize, and write detailed requirements from clients, internal stakeholders, and market research.


  • Partner with engineering, product design, and clinical SMEs to deliver high-quality, high-impact, and timely releases using Agile methodology.


  • Use data and customer feedback to inform decisions and iterate quickly.


  • Coordinate with Product Marketing to support go-to-market activities: pricing, positioning, training, and collateral development.


  • Monitor key KPIs (e.g., adoption, impact on revenue, efficiency) to measure success and identify areas of improvement.


  • Serve as a thought leader both internally and externally-evangelizing Waystar's product vision in client meetings and industry events.


WHAT YOU'LL NEED

  • MBA or advanced degree in healthcare, business, or computer science preferred. Bachelor's degree in relevant field required,


  • 3-5 years' Product management experience in the healthcare or healthcare technology industry


  • Strong understanding of the U.S. healthcare system, particularly hospital revenue cycle, CDI, coding, or quality reporting.


  • Experience in building software solutions that leverage machine learning, natural language processing, and AI.


  • Highly analytical; comfortable working with data scientists and engineers.


  • Technical background is highly recommended


  • Ability to connect dots, innovative mindset are highly desirable


  • Excellent communication and stakeholder management skills.


  • Experience with the software development lifecycle, such as user stories, product requirements, and backlog grooming


  • Experience constructing a business case for product initiatives


  • Previous work with clinical decision support, autonomous coding, or CAC tools.


  • Knowledge of HL7, FHIR, and healthcare interoperability.


  • Familiarity with Epic, Cerner, or other major EHRs.


  • Ability to travel up to 10% as necessary


WAYSTAR PERKS
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups


About Waystar

Waystar is a healthcare technology company that simplifies and unifies the revenue cycle with innovative technology that allows clients to collect more with less cost and less stress. The company's cloud-based platform streamlines workflows, improves financials and reduces administrative waste for healthcare providers. Waystar's technology automates the entire revenue cycle, from patient access to reimbursement, for more than 450,000 healthcare providers across the United States. The company was formed in 2017 through the merger of Navicure and ZirMed.
Learn more about Waystar
Size
2,000 employees
Industry
Founded
2000

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