T-Mobile

Product Manager, Technical - National Retail

T-Mobile$103K — $186K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or advanced degree with relevant experience required
  • 5+ years in Product Management within agile software development
  • 3+ years in a hands-on technical role (coding, solution engineering, architecture)
  • Strong grasp of Agile methodologies and project management tools
  • Fluent in SQL and experienced with analytics tools such as Tableau, SAS, SPSS

Responsibilities

  • Lead product lifecycle from vision to roadmap alignment with business goals
  • Conduct market research to inform product decisions and feature prioritization
  • Translate strategy into user stories and manage Agile product backlog
  • Collaborate with teams to coordinate release schedules and ensure on-time delivery
  • Monitor product performance, address defects, and drive continuous improvement

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with employee stock grants
  • Paid time off and holidays totaling about 4 weeks for full-time employees
  • Tuition assistance and college coaching available
  • Discounts on mobile service and home internet
  • Support programs for family building, enhanced family support, and childcare subsidies
Full Job Description
Job Overview
The Technical Product Manager is essential for leading technical products that meet specific business goals and customer needs within the National Retail organization. It involves owning the product lifecycle, including vision, strategy, technical delivery, and team member collaboration to ensure successful outcomes.

The role requires balancing customer insights, technical feasibility, and business goals to prioritize and deliver product features effectively. Success is measured by product performance, customer satisfaction, and the ability to drive growth through innovative solutions. The work impacts the organization by enabling cross-functional teams to deliver products that enhance customer experiences and achieve business results.

Job Responsibilities:
  • Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
  • Conduct market and customer research to find opportunities and advise product decisions based on data analysis and customer feedback
  • Translate product strategy into detailed features and user stories, running the product backlog to support Agile development teams
  • Collaborate with cross-functional teams and collaborators to coordinate release schedules and ensure timely product delivery
  • Monitor product performance and quality in production, addressing defects and driving continuous improvement
  • Also responsible for other duties/projects as assigned by business management as needed


Education and Work Experience:
  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
  • 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
  • 5+ years of relevant Product Management experience in an agile software product development environment. (Required)


Knowledge, Skills and Abilities:
  • Agile Methodologies: Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
  • Technical Writing: Strong requirements elicitation, and confirmed writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Agile Project Management: Experience with Agile backlog/project management tools. (Required)
  • Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
  • Project Management: Experience in delivering large and sophisticated business/technology initiatives as Product Manager or lead technology role. (Required)
  • Communication: Validated ability to effectively and efficiently connect with Leadership, while employing a high degree of teamwork and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
  • MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
  • Technology: Knowledge of full technology stack on which your assigned product runs. (Required)
  • Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)


Licenses and Certifications:
  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)


  • At least 18 years of age
  • Legally authorized to work in the United States


Travel:
Travel Required (Yes/No): Yes, may require up to 10% travel based on business needs.

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $103,400 - $186,400

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ348994¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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