T-Mobile

Product Manager, Technical - AI Enablement

T-Mobile$103K — $214K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 5 years of related experience or Advanced Degree with 3 years of experience
  • 3+ years of hands-on technical role writing production code or in solution engineering
  • 5+ years of Product Management experience in agile software environments
  • Experience with AI tools and technology changes
  • Strong knowledge of Agile SDLC and backlog management

Responsibilities

  • Own the AI enablement product from vision to execution, including curriculum and communications
  • Design and update curriculum for technical and non-technical employee training on GenAI tools
  • Plan and execute effective rollout communications for AI tool changes
  • Manage the champion network program for driving engagement and feedback
  • Measure and analyze adoption effectiveness to drive continuous content improvement

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match and employee stock grants
  • Paid time off and up to 12 paid holidays annually
  • Tuition assistance and college coaching programs
  • Discounts on mobile services and home internet
Full Job Description
Job Overview
This role owns the AI enablement product on the Adoption & Experience team - how T-Mobile employees actually get productive on the enterprise's GenAI tools and agents. You'll own the curriculum and learning paths that move employees from AI-aware to AI-capable, the rollout communications that land every tool launch and change, and the program that keeps the champion network active. Because the tools are technical and change fast, you'll need enough fluency in how the AI tooling and agents work to build enablement that lands with both technical and non-technical audiences. You'll treat training and communications as a product - roadmap, backlog, usage measurement, and continuous improvement driven by adoption data - and you'll partner with HR Learning & Development on delivery while owning the AI-specific content and experience.

Job Responsibilities:
  • Own the AI enablement product end to end: vision, roadmap, and backlog for training, curriculum, learning paths, and communications across the enterprise's GenAI tools and agents.
  • Design and maintain curriculum and learning paths that make technical and non-technical employees productive on GenAI tools, refreshing content as tools and agent capabilities change.
  • Plan and run rollout communications for AI tool launches, feature changes, and standards updates, coordinating content owners across APEX and partner organizations.
  • Operate the champion network program: recruitment, activation, content, and the feedback loop from champions into the enablement roadmap.
  • Measure adoption and enablement effectiveness through usage reporting and employee feedback, and drive continuous improvement of enablement content.
  • Also responsible for other duties/projects as assigned by business management as needed


Education and Work Experience:
  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
  • 3+ years experience in hands on technical rolw riting production cocde, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
  • 5+ years of relevant Product Management experience in an agile software product development environment. (Required)


Knowledge, Skills and Abilities:
  • Agile SDLC (Required)
  • Analytical Thinking (Required)
  • Backlog Management (Required)
  • Customer-Focused (Required)
  • Product Management (Required)
  • Product Requirements (Required)
  • Product Specifications (Required)
  • Solution Architecture Design (Required)
  • Stakeholder Management (Required)
  • Technical Design Documentation (Required)


Licenses and Certifications:
  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)


  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $118,910 - $214,360

National Base Pay Range: $103,400 - $186,400

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ366555¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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