Product Manager, Support

Meta

$150K — $180K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant industry experience, including 3 years in Product Management
  • Bachelor's degree in a relevant field; STEM preferred but not required
  • Experience in consumer-focused technology companies
  • Proven track record managing full product lifecycles
  • Strong ability to analyze complex data sets for decision making
  • Skilled in using AI-enabled tools for product development
  • Leadership experience with cross-functional teams, focusing on strategy and communication

Responsibilities

  • Lead and drive a complex product area, strategizing for success overall
  • Adapt strategies based on organizational learnings and context changes
  • Drive consensus on prioritizing significant product opportunities
  • Determine optimal investment timing and evaluate when to pause initiatives
  • Translate AI capabilities into distinct product visions for value creation
  • Develop AI-native strategies to enhance continuous product improvement
  • Foster a culture of rapid experimentation across the organization

Benefits

  • Opportunities for mentorship and professional growth
  • Access to AI-enabled tools and technology
  • Collaborative work environment with cross-functional teams
  • Support for responsible AI practices
  • Culture of innovation with a focus on rapid experimentation
Full Job Description
Product Managers who value moving quickly and lead AI-native product development at scale.

Responsibilities

Be responsible for leading and driving a complex product area; defining success, prioritizing problems and identifying the best strategies, considering wider organizational and company context.
• Adapt and adjust your strategies to reflect learnings and changes in context.
• Identify and drive consensus for how to prioritize and realize the most significant opportunities in your product area.
• Identify when to stop as well as when to start investment.
• Critically evaluate when AI is (and isn't) the optimal solution, with sophisticated articulation of tradeoffs, risks, and second-order effects.
• Translate AI capabilities into compelling product visions that create differentiated value.
• Develop and champion AI-native strategies including comprehensive evals and data strategies that enable continuous improvement.
• Work with a cross-functional team to define a product vision, develop a roadmap and drive progress against goals and milestones and resolve challenges and blockers, whilst improving team health and up-levelling the effectiveness of the team.
• Actively identify opportunities and resolve dependencies by creating shared strategies across teams in adjacent product areas.
• Reimagine workflows, responsibly using AI tools to dramatically increase team velocity and capability.
• Foster a culture of rapid experimentation and learning across the organization.
• Scale AI best practices (including responsible AI use), workflows, and artifacts across product teams so the org's capability compounds over time.
• Support the growth of other PMs and cross-functional team members by providing mentorship and coaching on AI-native practices.
• Influence strategy and progress across partner functions, enhancing collaboration and resolving divergent goals.
• Orchestrate complex execution across multiple workstreams by combining AI automation with strategic human oversight-using AI to reduce toil while maintaining high quality and accountability.
• Communicate product strategy and progress with radical clarity to all stakeholders.
• Use AI-enabled tools to build products-independently creating tangible artifacts to prototype, validate, or ship.
• Interpret research and state-of-the-art learnings to design product strategy and apply rigorous logical reasoning.
• Demonstrate deep understanding of system/architecture trade-offs and how they impact user experience and business outcomes; lead credible technical discussions with engineering partners.
• Gather and analyze user research and market analysis to inform product decisions and influence the wider product organization.
• Design sophisticated experiments and interpret results (leveraging AI to accelerate analysis) and drive concrete product decisions.
• Define and run evaluations (evals) to interpret model outputs and adjust execution based on learnings-establishing evaluation as a first-class product practice across teams.

Minimum Qualifications
• 8+ years of relevant industry experience with at least 3 years in Product Management
• Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences)
• Experience in a consumer focused technology company
• Experience leading cross-functional product team(s) across a full product line: Crafting product mission and strategy, defining product requirements, coordinating resources from other groups (marketing, legal, etc.), and driving the team to achieve key milestones and goals
• Experience managing a product through the full product lifecycle
• Proven experience to drive a step change in the performance of a product and the effectiveness of the team that delivers that product
• Extensive understanding in analyzing large scale, complex data sets and making effective decisions based on data
• Demonstrated proficiency using AI-enabled tools to build product artifacts
• Experience developing and scaling AI-native strategies including evals and data strategies across teams
• Experience integrating a diverse set of requirements from a broad set of users as well as context into a single coherent product strategy
• Experience leading and motivating teams and influencing across an organisation
• Demonstrated experience in communication, bringing extreme clarity to complex and technical messages across all audience levels
• Experience identifying and hiring the right talent to build an AI-capable cross-functional team

Preferred Qualifications
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

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