Product Manager, Mobile Apps Role Overview We are seeking a Product Manager, Mobile Apps, to lead the creation and enhancement of best-in-class guest experiences and drive revenue through our mobile app platforms and in-park digital experiences. This includes all core app functionality, e.g., things to do, show and event schedules, maps, purchasing, and pass member functionality, as well as in-park tools like mobile food ordering and ride wait time automation. You will help define the vision, roadmap, and success metrics for these domains, balancing global platform consistency with brand- and park-specific needs. Reporting to the Lead Product Manager, this is an end-to-end Product role with high visibility and broad cross-functional partnership. Key Responsibilities • Determine strategy, roadmap, prioritization, and resource allocation to optimize digital adoption and revenue growth. • Work closely with external vendors and in-house engineers to develop new features and functionality for United Parks' seven mobile applications that enhance our guest's trip planning and in-park experiences. • Establish, track, and optimize against clear success metrics, including conversion, average order value, and revenue per visit. • Lead experimentation and optimization efforts, including A/B testing and personalization strategies. • Translate complex business and operational requirements into clear product requirements and prioritized roadmaps. • Serve as the primary decision-maker and escalation point for your product area, providing clarity and direction across stakeholders. • Partner with Revenue Management, Park Leaders, and Operations teams to introduce new features and functionality to support guest monetization, as well as optimize our existing, digital revenue opportunities. • Balance platform-level consistency with the flexibility required to support diverse park types (dry parks, water parks, Sesame Place, Discovery Cove). Qualifications • 5 years of experience in Product Management with respected consumer E-Commerce business(es) with strong emphasis on Mobile Apps. • Demonstrated experience owning revenue-critical products end-to-end, from strategy through execution and optimization. • Strong understanding of E-Commerce, iOS, and Android best practices. • Proven ability to operate effectively in complex, cross-functional environments with multiple stakeholders and competing priorities. • Deep experience using data to drive decisions, including defining KPIs, experimentation, and post-launch analysis. • Ability to move comfortably between strategic thinking and hands-on execution. • Experience with modern Product Development methodologies (Lean, Agile). • Exceptional communication and influence skills, including the ability to explain complex concepts to non-technical audiences. • Bachelor's degree required. MBA is preferred. The perks of the position: • Paid Time Off • Complimentary Park Tickets and Passes • Park Discounts on Food and Merchandise • Medical, Dental, and Vision Insurance • 401K Retirement plan • Voluntary Insurance • Life Insurance • Disability Benefits • Tuition Reimbursement • Dependent and Health Care Flexible Spending Accounts • Employee Assistance Program • Legal Assistance Plan