Job DescriptionResponsibilitiesAbout the roleIf you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. The Product Manager II - GM Protection is responsible for driving innovation and continuous improvement within the GM Financial B2C/B2B channels. Reporting to the VP Product Management, the Product Owner II - GM Protection will drive the execution of a roadmap of features and experiences that exceed customer expectations and meet business objectives. You're a collaborator who can work closely among developers, UX designers, marketers, analytics teams and operations leaders. You'll understand some of GM Financial's key digital customer channels and you'll be recognized as a fierce advocate for putting the customer at the center of everything we do.
In this role you will:- Prepare well-structured backlog items in advance of team refinement sessions
- Write clear and complete acceptance criteria that cover core scenarios and key variations
- Break down high-level ideas into logical, incremental work that can be delivered iteratively
- Work with key stakeholders to identify and define business requirements
- Maintain backlog readiness to support sprint cycles and PI planning activities
- Coordinate and track cross-team dependencies and follow through on blockers to resolution
- Collaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionable
- Ensure backlog items accurately reflect business workflows, data requirements, and system interactions
- Apply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage
QualificationsWhat makes you a dream candidate?- Strong Product Management execution skills with the ability to prepare high-quality backlog items for team refinement
- Experience working in Agile or SAFe delivery environments supporting sprint and PI planning activities
- Ability to break down complex problems into structured scenarios and incremental work while identifying gaps, risks, and edge cases early
- Strong ability to own cross-team dependencies and ensure coordinated execution across internal GM Financial teams and external partners
- Working knowledge of the automotive F&I industry, including aftermarket products, lifecycle processes, and the roles of dealers, lenders, and third-party administrators
- Understanding of modern automotive digital retailing concepts and the ability to reason through cross-system workflows involving dealer management systems
- Understanding of automotive warranty, including the role of the service lane and claims management systems and processes.
- Working understanding of APIs, system integrations, and data dependencies with the ability to think beyond UI to system behavior and data flow
- Strong analytical, critical thinking, and problem-solving skills with a proactive approach to identifying and resolving issues
- Strong verbal and written communication skills with the ability to translate complex concepts across technical and business audiences
Education and Experience- Bachelor's Degree in related field or equivalent work experience required
- 2-4 years' experience as a Product Owner/Manager on an Agile Scrum team required
Licenses and Certifications - Agile Certifications required
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE:We are unable to consider candidates who require visa sponsorship for this positionThis position is not open to agency submissions#GMFJobs #LI-CR1 #LI-Hybrid
