OverviewProduct Manager with expertise in Organ Transplantation Data and EcosystemAs a Product Manager at Publicis Sapient, you act as your clients' trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.
Responsibilities- Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
- Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
- Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
- Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
- Establish customer journey mapping to guide product development; then validate that learning with user testing
- Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
- Validate and present the business case to the C-level executives and lead business reviews to ensure the team prioritizes the right features
- Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
- Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
- Masterfully apply Lean Agile practices and frameworks
- Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
- Collaborate with system architects to envision and prioritize system enablers
- Represent industry best practice and market trends to assist the client in maintaining competitive advantage
- Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
- Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services
Qualifications- Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
- Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
- Experience working with a multi-disciplinary team on customer-focused products and services
- Proven ability in collaborating and leading Program Increment (PI) cycles
- Significant industry knowledge and expertise within industry
- Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
- Practice in workshop facilitation to cultivate the ideation
- Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
- Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
- Mastery in leading change and inspire others to change behaviors
- Influencer in continuous learning and innovation
Additional informationPay Range: $110,000-$165,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work.
Set Yourself Apart:- 5+ years in the U.S. transplant ecosystem with exposure to the Organ Procurement and Transplantation Network
- Experience working with Organ Procurement Organizations and/or transplant/donor hospitals, with understanding of end-to-end transplant workflows
- Familiarity with OPTN policies, data submission requirements, and governance processes
- Understanding of systems and operations associated with United Network for Organ Sharing (or successor operators), including waitlist and allocation concepts
- Knowledge of transplant data domains and experience working with clinical data from EMRs (e.g., Epic, Cerner, iTransplant, TrueNorth)
- Ability to translate clinical, regulatory, and stakeholder needs into product requirements and roadmap priorities
- Certification in Agile methodologies (CSM, SAFe Agilist, PMI-ACP, or equivalent).
- Experience in digital product management or working with Agile development teams.
- Knowledge of Lean principles and Agile scaling frameworks.
- Exposure to customer-centric product development and user experience design.
- An inclusive workplace that promotes diversity and collaboration.
- Access to ongoing learning and development opportunities.
- Competitive compensation and benefits package.
- Flexibility to support work-life balance.
- Comprehensive health benefits for you and your family.
- Generous paid leave and holidays.
- Wellness program and employee assistance.
