Job DescriptionResponsibilitiesJob Summary: Under general product direction, The Product Manager will define and execute product strategies that enhance the functionality, scalability, and adoption of EO and related digital services. This role requires a balance of strategic thinking and hands-on execution, translating business needs and customer insights into product solutions. The individual will support product lifecycle management, drive integration initiatives, and partner with stakeholders to deliver seamless, data-driven, and customer-centric solutions. This role plays a key part in enabling operational efficiency, improving customer experience, and supporting commercial growth objectives.
Essential Functions & Accountabilities:
- Marketing & Commercial Execution
- Define and align marketing scope, product positioning, and commercial deliverables with overall product strategy
- Partner with Marketing Communications to ensure cohesive branding and messaging across digital platforms and products
- Support ERP/CRM integrations to enable commercial readiness and scalable product deployment
- Collaborate with Commercial teams to develop and execute campaigns that support adoption and revenue targets
- Lead market research and Voice of Customer (VOC) initiatives to identify customer needs, market trends, and product opportunities
- Develop business cases and partner cross-functionally to shape product strategy and investment priorities
- Conduct competitive analysis to inform differentiation and positioning
- Partner on go-to-market strategy, including target segmentation, value proposition, and launch readiness
- Support pricing strategy development and monitor performance across key metrics (ASP, revenue, margin)
- Product Strategy & Development
- Own and evolve the product roadmap for Embryo Options and associated digital platform (SaaS) solutions
- Define product vision and ensure alignment with broader digital platform and integration strategy
- Prioritize features and capabilities based on customer value, business impact, and technical feasibility
- Translate VOC insights, market needs, and business requirements into actionable product specifications
- Ensure readiness for product releases, including feature communication, value positioning, and stakeholder alignment
- Drive expansion of EO into a scalable, platform-enabled offering with enhanced integration capabilities
- Operations & Implementation
- Partner with Customer Success, Operations, and IT to define and execute implementation and onboarding strategies
- Support product launches, enhancements, and lifecycle management activities
- Align demand forecasting and supply planning with product roadmap, sales pipeline, and AOP targets
- Collaborate with cross-functional teams to ensure operational readiness and scalability of product offerings
- Partner with Regulatory, Quality, and Product Surveillance teams to ensure compliance and product integrity
- Support development of operational and revenue forecasts using sales data, pipeline insights, and business targets
- Identify and drive process improvements to enhance efficiency, scalability, and customer experience
Travel Requirements: Willingness to travel (60-90 days) with international travel requirements.
QualificationsQualifications: Knowledge, Skills, and Abilities:
- Strong understanding of product management principles and full product lifecycle
- Knowledge of SaaS platforms, digital product ecosystems, and scalable architecture concepts
- Familiarity with system integrations, APIs, and data exchange frameworks
- Understanding of customer experience design and digital workflows
- Working knowledge of healthcare or regulated environments preferred
- Awareness of commercial strategy, including product positioning and growth levers
Work Environment:
- Fast-paced product development
- Robust sales pipeline and implementation
- Cross-function collaboration amoung multiple buisneses
Experience:
- >3 years experience with software product management
- Experience managing integration-heavy products or platform-based solutions
- Proven track record of delivering products from concept through launch and scale
- Experience working cross-functionally in complex, matrixed organizations
- Demonstrated ability to translate business needs into actionable product requirements
- Experience in fertility, healthcare, or related industries preferred
Education:
- Bachelors degree or equivalent degree required
- Software certifications in relevant SAAS, Microsoft, AOS preferred
As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
