College Board – Digital Product

Location: This is a remote role, aligned to core EST hours. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.

Role Type: This is a full-time position

About the Opportunity

As Product Manager, Classwork for our Digital Product team, you are a strategic, user-centered product leader responsible for shaping the end-to-end classroom product experience across College Board's digital ecosystem. Classwork is a core component of College Board's digital product offerings, built for teachers and students — supporting in-classroom activities and instruction. You bring curiosity, systems thinking, and a deep commitment to ensuring that educators and students can seamlessly navigate, use, and derive value from the full set of capabilities that support teaching and learning.

You operate horizontally across multiple product domains, bridging teams to deliver a cohesive, intuitive experience that reflects real user needs rather than organizational boundaries. You define and drive the experience roadmap—grounded in customer outcomes and enabled by cross-domain capabilities—ensuring that what we build works together as a unified solution. You partner closely with internal teams and external providers to understand their goals, aligning priorities and translating them into clear, actionable plans that enhance the overall experience.

You serve as both orchestrator and advocate: aligning stakeholders around shared priorities, bringing the voice of the customer into product scoping, and ensuring continuity across the platform. You develop a deep understanding of the market, user needs, and competitive landscape to inform decisions and identify opportunities for innovation. As a storyteller for the end-to-end classroom product experience, you clearly articulate its value—internally and externally—ensuring that what we deliver is not only functional, but meaningful, usable, and impactful at scale.

In this role, you will:

Experience Vision, Roadmap, & Strategy (30%)

• Define and communicate a clear vision and experience roadmap for the end-to-end classroom product, articulating what users can do across the platform and ensuring alignment with customer outcomes, program goals, and College Board’s broader strategy

• Bridge across product teams to identify and drive cross-domain initiatives required to deliver a cohesive, unified experience

• Establish and maintain a deep understanding of customer needs, user behaviors, and competitive offerings, bringing real user insights into product scoping to inform experience strategy and ensuring continuity and usability across the platform

• Partner with internal teams and external providers to understand their needs and translate them into a clear set of prioritized experience and provider capabilities

• Identify opportunities to simplify the end-to-end experience, reducing friction, complexity, and operational risk for users

• Lead development of business cases and strategic rationale for cross-product investments that enhance the overall experience

Drive Cross-Domain Delivery & Alignment (25%)

• Drive alignment on priorities and sequencing of work across multiple product teams to deliver cohesive, end-to-end experiences

• Ensure that roadmap priorities across domains come together into a seamless solution that is intuitive and valuable for customers

• Partner with domain product managers and product owners to ensure shared understanding of experience goals, dependencies, and success metrics

• Proactively define and communicate Objectives and Key Results (OKRs) focused on customer outcomes and experience quality

• Participate in planning processes to help prioritize and coordinate initiatives that span multiple teams and systems

• Provide input and feedback throughout development to ensure consistency, usability, and alignment with the intended experience

Collaboration, Storytelling & Stakeholder Engagement (25%)

• Act as the primary narrator for the end-to-end classroom product experience, clearly communicating its value, vision, and evolution to internal stakeholders, partners, and customers

• Collaborate with product teams and internal functions to ensure that training, support materials, and communications reflect a cohesive end-to-end experience

• Build strong relationships across teams to align shared goals and ensure successful delivery of cross-domain initiatives

• Partner with providers (College Board and third-party) to align on priorities and ensure their needs are reflected in the experience roadmap

• Serve as a subject matter expert on the end-to-end classroom product experience in internal and external engagements

• Advocate for the customer by ensuring that what we build is easy to use, cohesive, and delivers meaningful value across the full experience

Core Experience Product Ownership (20%)

• Own the vision, strategy, and delivery of the Core Experience layer—including homepage, navigation, and unified help—ensuring it provides a seamless entry point into the K–12 assessment platform

• Translate experience strategy into a clear, iterative set of experiments and delivery plans that drive measurable improvements in usability, engagement, and task completion

• Collaborate daily with engineers, designers, and stakeholders to shorten feedback loops, accelerate delivery, resolve dependencies, and ensure critical features are intuitive and perform reliably at scale

• Partner with Product Design to conduct user research and prototyping, shaping a cohesive and intuitive dashboard and navigation model that reflects real user needs

• Define and maintain a well-prioritized product backlog, writing clear, user-centered stories and acceptance criteria

• Ensure visibility and alignment of Core Experience priorities across product teams, managing dependencies and driving shared understanding

• Use data, user feedback, and experimentation to evaluate feature impact and continuously improve the end-to-end experience

• Collaborate with domain product managers to ensure Core Experience patterns (navigation, entry points, help) are consistently implemented across the platform

About You

To qualify for this role, you must have:

• 5+ years of experience spanning K-12 education and product management, with a recent track record of leading products within SaaS or enterprise platforms; candidates who have taught or worked directly in K-12 education and then moved into product could be a strong fit

• Experience with K–12 classroom workflows, including how teachers plan, create, assign, and manage classwork and monitor student progress

• A proven ability to drive measurable business and user outcomes through discovery and delivery

• Experience collaborating closely with product managers, designers, engineers, content strategists and cross-functional stakeholders to deliver intuitive and reliable user experiences

• High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences

• Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively

• Experience leading pilots and experiments to test and validate user-facing capabilities

• Familiarity with AI and emerging technologies and how they can enhance user experiences or workflows (preferred)

• The ability to travel 5–7 times a year to College Board offices or on behalf of College Board business

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work

• Authorization to work in the United States for any employer

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

About Our Process 

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.

• While the may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.  

What We Offer

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $80,000 – $157,000.

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at College Board.

• We aim to make our best offer upfront—rooted in fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

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