Fiserv

Product Manager, Cardholder Experiences

Fiserv$120K — $198K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management or management consulting.
  • 3+ years of experience building SDKs, APIs, or micro frontends for B2B.
  • 3+ years in the financial services industry.
  • Ability to translate complex business needs into technical requirements.
  • Familiarity with agile methodologies.
  • Strong communication skills for technical and non-technical audiences.

Responsibilities

  • Manage product roadmap execution and strategic initiatives for cardholder management solutions.
  • Partner with tech teams to design secure and scalable SDKs and frontend modules.
  • Work with financial institutions to align solutions with their digital transformation needs.
  • Coordinate with design and tech teams for seamless user experiences and developer documentation.
  • Define and monitor success metrics for product adoption and customer feedback.
  • Develop technical expertise in client application onboarding and API integration.
  • Serve as the primary liaison between product and technology teams to validate business requirements.

Benefits

  • Eligible for an annual incentive opportunity in cash bonuses or equity awards.
Full Job Description

Job Title

Product Manager, Cardholder Experiences

What does a successful Product Manager of Cardholder Experiences do at Fiserv?

As a successful Product Manager of Cardholder Experiences, you will ensure that Fiserv delivers best-in-class software solutions to enable our clients to quickly and effectively provide account management services to their cardholders. In this role you will ensure our solutions maximize revenue and improve operational efficiency through charting and executing on the product roadmap, business plan and commercialization of our product suite.

What you will do:

  • Manage and deliver the product roadmap execution plan and strategic initiatives to drive the enhancement and development of our cardholder management solutions leveraging market trends, client/consumer focused design thinking, compliance requirements, and client feedback.

  • Partner with technology teams to design SDKs and frontend modules that are secure, scalable, and easy for financial institutions to integrate.

  • Work closely with financial institution clients to understand their digital transformation needs and align solutions accordingly.

  • Coordinate with design teams and technical partners to ensure seamless user experiences and strong developer documentation.

  • Define success metrics and monitor adoption, usage, and customer feedback to drive continuous improvement.

  • Develop expertise in the intricacies of our product's technical aspects, including client application onboarding, API integration, and troubleshooting.

  • Work as the primary interface between the product and technology teams to analyze and validate business requirements and help define functional solutions.

What you will need to have:

  • 5+ years of experience in product management or management consulting.

  • 3+ years of building SDKs, APIs, or micro frontend modules for B2B integration.

  • 3+ years of experience years of experience in the financial services industry.

  • Strong ability to translate complex business needs into technical product requirements.

  • Familiarity with agile development methodologies.

  • Strong communication skills and ability to present to both technical and non-technical audiences.

What would be great to have:

  • Knowledge and experience of product management best practices spanning product development, product management, pricing and go-to-market.

  • Experience reviewing the technical components of products/applications, root cause investigations, and discovering new ways to improve product performance and processes.

  • Experience managing clients in the financial services industry.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

The successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Salary Range

$120,000.00 - $198,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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