Product Manager

1-800 Contacts

• $110K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience, particularly with consumer-facing applications and mobile apps.
  • Experience with advanced mobile technologies (e.g., facial recognition, voice recognition).
  • Proven ability to thrive in a compliance-heavy environment with detailed documentation.
  • Strong communication skills for stakeholder engagement at all levels.
  • Experience in agile environments with cross-functional teams.
  • Analytical mindset adept at using data and A/B testing to inform product decisions.
  • Technical literacy to discuss algorithms, model performance, and API behaviors.

Responsibilities

  • Plan and execute the product roadmap for prescription technology.
  • Lead customer discovery and validation efforts to address pain points effectively.
  • Create user interfaces that simplify complex tasks based on user motivations.
  • Manage an agile software development team from idea inception to product launch.
  • Collaborate cross-functionally to build and launch impactful product experiences.
  • Track product metrics and KPIs, ensuring features meet business outcomes.
  • Partner with compliance to optimize regulatory adherence and software change processes.

Benefits

  • Free eye exams for family members.
  • Deep discounts on lenses, glasses, and services.
  • Excellent healthcare coverage.
  • 401(k) matching program.
  • Flexible paid time off (PTO).
  • Tuition reimbursement opportunities.
  • Onsite restaurant with significantly discounted meals.
  • Complimentary snacks, ice cream, and beverages available daily.
  • Full access to an onsite gym.
Full Job Description

What you'll do

  • Plan and execute the product roadmap for regulated prescription technology, aligninginitiatives with broader company goals and customer needs.
  • Lead discovery and validation efforts with customers and end users to ensure solutions address real-world pain points and deliver meaningful outcomes.
  • Understand customer needs, motivations, and pain points to create user interfaces that transform complex tasks into simple-to-follow experiences.
  • Lead an agile software development team and work cross-functionally to drive ideas from inception to launch.
  • Collaborate with cross-functional teams-including engineering, data science, UX design, marketing, and customer success-to define, build, and launch impactful product experiences.
  • Understand and track product metrics & KPIs, and deliver features that meet defined business outcomes.
  • Partner with compliance team to maintain and optimize processes for change managementand regulatory adherence. Ensure proper measurement, validation, and documentation of software changes prior to release.
  • Partner with marketing and ecommerce to understand market response to the product, create effective messaging and product positioning, and develop cohesive customer journeys from awareness through adoption and purchase.

What you'll need

  • Ability to work from our Draper, Utah office 1-2 days a week
  • 5+ years of product management experience building consumer facing applications,mobile app experience required
  • Experience working with products that leverage advanced mobile technology, such as facial recognition, voice and speech recognition, lidar, device sensors, or other similar technology
  • Demonstrated success working in an environment and process that requires detailed documentation, compliance with privacy standards or HIPAA, or regular legal & compliance oversight. Experience with medical devices is considered a plus.
  • Thrives in a fast-paced, start-up environment with an ability to change approach to meet changing business needs
  • Excellent written and verbal communication skills, comfortable communicating with stakeholders from all levels of the organization
  • Experience working in agile environments with cross-functional teams.
  • Familiarity with tools such as JIRA, Confluence, Figma, Adobe Analytics, Tableau, etc.
  • Strong analytical and problem-solving skills; proficient in using data and A/B testing to inform decisions
  • Strong technical literacy and the ability to engage in meaningful discussions regardingalgorithms, model performance, data structures, and API behaviors with engineers and data scientists.

Perks
  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

#LI-Hybrid

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