The Product Lead will play a key role in defining and delivering services that enable Amplify Care's partners (vendors and jurisdictions) to deploy standards-based, integrated clinical software products. The successful candidate will work cross-functionally internally with the product & development team and externally with end users and other key partners to help deliver solutions that support clinicians and healthcare organizations provincially and nationally.
Key Responsibilities
- Employ knowledge and experience in software product delivery - including discovery, requirements, user stories, acceptance criteria, sprint planning, and cross-functional alignment - to define and operate services that enable and verify vendor adoption of FHIR-based standards in integrated clinical software solutions.
- Partner with jurisdictional and software vendor IT architects and engineering teams to define high-quality technology solutions that respond to clinical requirements and achieve adoption.
- Drive interoperability initiatives that employ HL7 FHIR-based data exchange, pan-Canadian eReferral standards and SMART on FHIR through collaboration with provincial and national working groups.
- Represent the organization at industry conferences, partner engagements, and executive presentations.
- Contribute to the decision-making that sets the architectural direction for provincial initiatives.
- Provide support and guidance on various Electronic Medical Record (EMR) and other digital health technology issues and tool development.
- Make recommendations regarding a broad range of quality Improvement initiatives, including the development of tools for future EMR enhancements
Required Experience & Qualifications
- 10+ years of experience in healthcare technology, EMRs, or clinical systems.
- Deep understanding of FHIR, SMART on FHIR, HL7, interoperability standards, and clinical workflows and processes.
- Demonstrated ability to define and deploy high-impact solutions with measurable benefits to end-users.
- Strong technical fluency across REST APIs, mobile development, authentication standards, and cloud platforms.
- Experience in product discovery, partner management, and cross-functional leadership to support backlog refinement.
- Experience working with clinicians, government agencies, and standards-focused working groups.
- Excellent communication skills, including presenting at conferences and executive-level forums.
- Experience in standards Conformity Assessment as a participant or evaluator considered an asset
- Familiarity with DevOps pipelines, and data/reporting tools (SQL, SSIS, Power BI, Tableau) considered an asset
- Certified Scrum Product Owner (CSPO) considered an asset
- Pragmatic Institute - Product Management Level 2 (Foundations + Focus) considered an asset
- ITIL Foundation V3 considered an asset
