Job DescriptionThe Acceptance Growth Center of Excellence (AG COE) is a strategic initiative designed to transform how Visa expands acceptance and payment flows across Latin America and the Caribbean (LAC). The COE will drive two critical growth vectors:
- Merchant growth and graduation across long-tail and SMB segments
- Expansion into new payment flows, including bill payments and recurring transactions
We are seeking an exceptional Product Director to lead this initiative end-to-end-defining strategy, orchestrating execution across multiple functions, and building a unified platform that connects Visa products, partners, and ecosystem players. This role is highly strategic and cross-functional, requiring strong influence across global, regional, and market teams. This mission is central to Visa's strategy and offers a unique opportunity to significantly impact economic growth, financial inclusion, and the future of digital payments in the region. The ideal candidate thrives in ambiguity, builds alignment across diverse stakeholders, and moves from concept to execution with speed and discipline.
Responsibilities:
- Strategy & Platform Leadership: Define and evolve the AG COE strategy, aligning with Visa 2030 and regional priorities. Lead the development of the Long-Tail Acceptance Unified Platform, integrating: Visa products and solutions, external partners and new payment flows. Translate strategy into clear priorities, roadmaps, and measurable outcomes
- Orchestration & Execution Leadership: Act as the central orchestrator across Product, Sales, Pricing, Data, Legal, CMS and global teams. Drive cross-functional alignment and execution in a matrixed organization. Partner with markets to ensure strategies are translated into real deployments across LAC
- SMB Growth & Graduation Model: Define and scale the merchant growth and graduation model (nano micro small). Lead the integration of value-added services (VAS) such as credit, insights, and financial tools. Ensure the platform delivers a compelling value exchange that drives merchant monetization and retention
- Bill Payments Expansion: Define Visa's strategy to expand into bill payments ecosystems across LAC. Lead partnerships with Billers (telcos, utilities, governments), aggregators and platforms. Drive Visa's position in bill presentment and recurring payment flows
- Ecosystem & Partnerships: Build and negotiate partnerships across: Issuers and acquirers, Fintechs and VAS providers, Government entities and ecosystem partners. Develop scalable models for onboarding and integrating partners into the platform
- Data, Insights & Experimentation: Champion a data-driven and AI-first culture. Drive the development of the insights layer. Lead hypothesis-driven experimentation (MVPs, pilots, rapid iteration)
- Stakeholder Management & Influence: Build strong relationships with senior leadership across global and regional teams. Influence global product roadmaps to reflect LAC needs. Present strategy, progress, and impact to senior stakeholders
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
QualificationsBasic Qualifications:
- 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
- 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 10+ years of experience in product leadership within fintech, payments, or technology
- Strong experience building and scaling products across emerging markets
- Proven ability to lead without authority in complex, matrixed environments
Strong track record in:
- Strategic thinking and execution
- Partnership development and negotiation
- Product platform design and ecosystem orchestration
Deep understanding of:
- Payment ecosystems (issuers, acquirers, RTP, wallets)
- SMB needs and behavior in LAC
- Experience in experimentation, MVPs, and data-driven decision making
- Excellent communication, storytelling, and stakeholder management skills
- Languages: Fluent English and Spanish required; Portuguese is a plus
U.S. Applicants OnlyThe estimated salary range for this position is $163.500,00 to $ 261.500,00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
