PlayStation

Product Designer & UX Researcher

PlayStation • $121K — $171K *
Waterloo, ON N2J 1A1In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS in Interaction/Product Design, Human Factors, or relevant experience.
  • 2+ years in product design, UX design, or UX research.
  • Portfolio showcasing design process and contributions to digital experiences.
  • Experience with consumer-facing mobile or web products; mobile-first experience is a plus.
  • Knowledge of user-centered design and research methods.
  • Strong interaction and visual design skills, emphasizing intuitive experiences.
  • Proficiency in Figma, including components and prototyping.

Responsibilities

  • Plan and conduct research activities, including user interviews and usability studies.
  • Synthesize findings into insights and actionable product recommendations.
  • Collaborate with Product and Engineering teams to understand requirements and constraints.
  • Iterate on designs using research and feedback to enhance usability and performance.
  • Create user journeys, wireframes, prototypes, and high-fidelity designs.
  • Contribute to design systems and standards.
  • Communicate design rationale and findings to cross-functional teams.

Benefits

  • Collaborative team environment that encourages creativity and innovation.
  • Opportunities for professional development and skill enhancement.
  • Engagement with a community of design and tech professionals.
  • Participation in design critiques for continuous improvement.
  • Flexible hybrid working policy to support work-life balance.
Full Job Description
Product Designer & UX Researcher
Waterloo, ON

Responsibilities
  • Plan and conduct research activities such as user interviews, concept testing, usability studies, surveys, and competitive reviews.
  • Synthesize qualitative and quantitative findings into clear insights and actionable product recommendations.
  • Work with Product and Engineering to understand requirements, technical constraints, and opportunities.
  • Use research and feedback to iterate on designs and improve usability, accessibility, performance, and consistency.
  • Create user journeys, wireframes, prototypes, interaction patterns, and high-fidelity designs.
  • Contribute to shared design systems, components, and standards.
  • Participate in design critiques and collaborate with teammates to strengthen the quality of the work.
  • Communicate design rationale and research findings clearly to cross-functional partners and stakeholders.
  • Support product experiments and help evaluate outcomes using user feedback and product data.


Requirements
  • BA/BS in Interaction or Product Design, Human Factors, or equivalent practical experience.
  • 2+ years of professional experience in product design, UX design, UX research, or a related role.
  • A portfolio or case studies that show your design process, research approach, and contribution to shipped or tested digital experiences.
  • Experience designing consumer-facing mobile or web products; mobile-first experience is a plus.
  • Working knowledge of user-centred design and research methods, including interviewing, usability testing, synthesis, and insight communication.
  • Strong interaction and visual design fundamentals, with attention to clear, intuitive experiences.
  • Proficiency with Figma, including components, auto layout, and prototyping.
  • Ability to collaborate effectively, receive feedback, and work through ambiguity with support from teammates.
  • Clear, concise communication and presentation skills.
  • Strong product intuition, with the ability to balance speed, experimentation, and long-term quality.


Bonus
  • Interest in or knowledge of player behaviours, gaming culture, and industry trends.
  • Experience with social, community, or network-driven products.
  • Strong experimentation mindset (A/B testing, metrics-informed iteration).
  • Familiarity with accessibility and inclusive design practices.
  • Experience contributing to a design system.


At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

The estimated Ontario base pay range for this role is listed below.

$121,900-$171,900 CAD

About PlayStation

PlayStation is a video game brand that consists of four home video game consoles, as well as a media center, an online service, a line of controllers, two handhelds and a phone, as well as multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony, with the first PlayStation console released in December 1994, followed by the PlayStation 2 in 2000, the PlayStation 3 in 2006, the PlayStation 4 in 2013, and the PlayStation 5 in 2020. PlayStation also has a strong online presence, with the PlayStation Network (PSN) which provides online gaming, streaming services, and access to the PlayStation Store. The PlayStation brand has become one of the most successful video game brands in history, with over 500 million consoles sold worldwide.
Learn more about PlayStation
Size
9,000 employees
Industry
Consumer Technology
* Ladders Estimates

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