Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people - with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich. We're looking for a generalist systems thinker with a content design foundation - someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design. This work presents unique design challenges at Meta: policy and regulation aren't blockers - they're creative material. The work you ship here sets standards that ripple across the company.
Responsibilities
Lead the design vision for trust and safety experiences across Instagram - setting strategic direction at the portfolio level, not just individual features
• Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity - where clear, empathetic communication is the core UX
• Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
• Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
• Define and elevate the craft of content-informed product design - mentoring designers and raising the bar for how we communicate sensitive topics at scale
• Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences
Minimum Qualifications
• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and a minimum of 8 years of experience in a relevant field
• 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
• Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
• Experience with mobile-first, consumer-social product design at scale
• Experience operating at principal/staff-level leadership - setting direction, influencing cross-functionally, and mentoring designers
• Comfort navigating ambiguity across design, product, policy, engineering, and legal
Preferred Qualifications
• Experience designing for teens/youth or family safety contexts
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
• Understanding of the creator ecosystem and the tools that help drive better outcomes
• Ability to turn regulatory requirements into a human-centered, intuitive user experience
• Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Strategic vision at the portfolio/program level
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
