Brightspeed

Product Designer

Brightspeed$80K — $95K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in design, UX, eCommerce, Marketing, or related field.
  • Experience using AI in a product-design workflow with demonstrable outcomes.
  • 3+ years in a web design role with a portfolio showcasing UX and UI capabilities.
  • Proficient with Figma, including component libraries and design systems.
  • Ability to make and explain data-backed design decisions.
  • Strong communication skills to collaborate across teams.
  • Ability to thrive in a fast-paced environment balancing rapid ideation and detailed execution.

Responsibilities

  • Translate brand and marketing goals into engaging web experiences.
  • Collaborate on A/B and multivariate tests to refine designs based on results.
  • Leverage AI tools to enhance design processes and develop conversational customer experiences.
  • Create and maintain user-friendly landing pages for digital touchpoints.
  • Analyze conversion data and prioritize design improvements.
  • Advocate for modern eCommerce design standards and integrate them into user experiences.
  • Wireframe and visualize complex user flows for product owners.
  • Produce polished UI within established design systems while ensuring file organization.

Benefits

  • Opportunity to work with AI-assisted design tools.
  • Collaborative and inclusive team culture with weekly design rituals.
  • Autonomy in managing project workloads via Asana.
  • Exposure to various teams including product management and engineering.
  • Flexible work environment, primarily remote.
Full Job Description
Job Description

The UX/UI Designer is a versatile, execution-focused designer responsible for crafting user-centered digital experiences across Brightspeed's public website, eCommerce flow, and customer account management platform. This role requires fluency in both UX and UI disciplines, enabling the designer to move fluidly between discovery, wireframing, and high-fidelity production work within our Figma-based design system. This role uses AI-assisted tools to support research synthesis, design exploration, prototyping, and validation while applying independent design judgment.

IMPACT

Design
  • Translate brand direction and marketing campaign goals into visually engaging, conversion-optimized web experiences.
  • Partner with digital analysts and strategists to run A/B and multivariate tests, interpret results, and iterate on designs.
  • Use AI-assisted tools to accelerate appropriate parts of the product-design process and contribute to prototypes for AI-enabled or conversational customer experiences.
  • Develop and maintain landing pages that support a seamless customer journey across digital media touchpoints.

eCommerce Experience
  • Monitor prospect progression and conversion data alongside product owners and prioritize design improvements accordingly.
  • Advocate for modern eCommerce design standards and incorporate them into the shop-and-buy experience.

Customer Account Management Platform
  • Wireframe new/existing experiences and model intricate user flows to help product owners visualize complex solutions.
  • Produce polished, production-ready UI within the established design system, maintaining meticulous Figma file hygiene.
  • Collaborate with product management and software development teams to assess UX health and prioritize improvements.

Team Contribution
  • Participate actively in weekly design rituals - critiques, brainstorms, and stand-ups - contributing well-reasoned ideas regardless of seniority.
  • Think critically about briefs, anticipate gaps, and present thoroughly considered solutions.
  • Sketch and illustrate concepts on the fly in FigJam or Figma to advance team discussions.
  • Manage workload autonomously within Asana, maintaining accountability across multiple concurrent projects.

May perform other duties as assigned.

Qualifications

YOU WILL THRIVE IN THIS ROLE IF YOU
  • Hold a bachelor's degree in design, UX, eCommerce, Marketing, or a related field.
  • Have practical experience using AI within a professional product-design workflow and can explain at least one example of how it improved the work or outcome.
  • Bring 3+ years of experience in a web design role, with a portfolio that demonstrates both UX thinking and UI craft.
  • Are a power user of Figma, comfortable working within established component libraries and design systems.
  • Have experience making data-backed design decisions and can articulate the rationale behind your choices.
  • Communicate clearly and collaboratively across design, product, engineering, and marketing teams.
  • Thrive in a fast-paced environment that requires both rapid ideation and meticulous final production quality.


A PLUS IF YOU HAVE
  • Exposure to front-end development (HTML/CSS) or familiarity with developer handoff workflows.
  • Experience with digital analytics tools (e.g., Adobe Analytics, Google Analytics, Full Story or similar).
  • Background in brand, marketing, or eCommerce strategy.
  • Familiarity with accessibility standards (WCAG 2.1).


LANGUAGE SKILLS

English required. Bilingual (Spanish) a plus.

PHYSICAL DEMANDS

Work is primarily sedentary, performed indoors from a home or company office while operating a computer and standard office productivity tools. Occasional additional hours may be required to meet project deadlines.

#LI-RW1

About Brightspeed

BrightSpeed is a broadband and telecommunications services company that serves homes and businesses. The goal of Brightspeed is to advance a society in which both individuals and organizations have access to the connectivity they require to complete important tasks. The company, which employs over 4,000 people, is dedicated to closing the digital divide by establishing a cutting-edge fiber network and providing customers with a seamless and easy-to-use connection experience.

Brightspeed Careers

Joining Brightspeed offers an unparalleled opportunity to become part of a dynamic team of professionals in a company known for its commitment to technological innovation and leadership. Brightspeed is currently expanding its talented workforce, presenting a wealth of job opportunities across various sectors.

Explore Career Opportunities

Brightspeed is seeking skilled individuals eager to drive growth and lead in the fast-paced tech industry. With a range of positions open, from entry-level to senior leadership roles, Brightspeed is a prime destination for those looking to make a significant impact in their professional lives.

Innovation and Professional Growth

At Brightspeed, innovation isn't just a buzzword; it's the cornerstone of the company culture. Employees are encouraged to push boundaries and think outside the box, which is evident in the company's robust portfolio of cutting-edge solutions. Professionals at Brightspeed enjoy a culture that fosters personal and professional growth, ensuring that every team member can realize their potential.

Diversity and Inclusion

Brightspeed is committed to creating a diverse and inclusive work environment. The company believes that diversity training and leadership are critical to fostering an inclusive culture where everyone feels valued and empowered. This commitment is reflected in Brightspeed's proactive hiring practices and supportive company policies.

Benefits and Employee Well-being

Understanding the importance of a balanced life, Brightspeed offers comprehensive benefits designed to support the health, well-being, and financial security of all team members. Employees enjoy competitive benefits packages that promote a healthy work-life balance, essential for long-term career satisfaction and personal growth.

Internship Programs and Career Development

For those starting their careers, Brightspeed’s internship programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Brightspeed work on meaningful projects, gain hands-on experience, and learn from leaders in the field, setting the stage for successful careers in technology.

Networking and Career Advancement

Brightspeed supports its employees' career paths with ample opportunities for networking and professional development. Regular workshops, seminars, and training sessions are available, allowing employees to enhance their skills and advance their careers within the company.

Applying for a Position

Candidates interested in pursuing a career with Brightspeed are encouraged to review available job opportunities on the Brightspeed Careers page. To apply, candidates should prepare their resume to highlight relevant experience and skills and submit it through the Brightspeed job portal. The interview process at Brightspeed is designed to assess not only professional qualifications but also a candidate's fit with the company’s culture and values.

Stay Connected with Brightspeed Careers

Keep up to date with the latest from Brightspeed by following the company on its careers blog. Here, one can find career tips, insider perspectives, and industry-leading insights that can be put to use today—all from the people who work at Brightspeed.

Job Alert Emails

Stay informed about new employment opportunities tailored to specific career preferences by subscribing to Brightspeed job alert emails. Discover exciting and rewarding opportunities that await at Brightspeed, where innovation meets professional excellence.

Join the Brightspeed Team

Search for positions that match skills and interests. Brightspeed looks for passionate, curious, creative, and solution-driven team players ready to contribute to a leading-edge company. Search Brightspeed jobs today and take the first step towards a fulfilling career.
Learn more about Brightspeed
Size
1,001 employees
Industry

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