Product Design Manager
Role Expectations As a Product Designer, you'll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
Here are some of the expected competencies for this role:
Product Design Expertise: Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, map out complex front and back stage interactions across channels, platforms, and users, informing the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
Human-Centered: Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team conducts discovery on critical customer and associate needs to deliver inclusive, internal, and customer-centered solutions.
Business-Focused: Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders
Problem-Solving: Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions. Explore and integrate emerging AI tools and technologies throughout the end-to-end design process to enhance creativity, streamline workflows, and drive innovation
Problem-Solving: Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions
Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy
Communication:Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.
Basic Qualifications- At least 5 years of experience in a Product Design role
- At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business partners
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
- Experience designing agentic workflows for autonomous tasks and human-in-the-loop interactions
- Experience piloting services and operationalizing them into resilient service experiences
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Manager, Design
New York, NY: $179,700 - $205,100 for Manager, Design
San Francisco, CA: $179,700 - $205,100 for Manager, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please.
