HCA Healthcare

Product Analyst II

HCA Healthcare • $80K — $95K *
Nashville, TN 37211In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 5+ years of IT product support experience required
  • 3+ years of experience in the healthcare industry preferred
  • Knowledge or certification in Lean and/or Six Sigma preferred
  • Working knowledge of MEDITECH preferred
  • Proficiency in Jira for change management preferred

Responsibilities

  • Build and maintain strategic relationships within the organization
  • Communicate with customers and vendors to set delivery expectations
  • Create reports for change control and audits as needed
  • Support management in improving change control and software release processes
  • Aid in deploying software changes for Clinical Systems and Clinical Informatics
  • Collaborate with Testing Services and Product Development teams to ensure proper testing of code changes
  • Develop operational dashboards and reports within ServiceCentral and PowerBI

Benefits

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support including free counseling and referral services
  • Time away from work programs for paid time off and disability coverage
  • Savings and retirement resources with a 401(k) Plan and Employee Stock Purchase Plan
  • Education support through tuition assistance and certification help
  • Additional benefits for fertility assistance, life insurance, and identity theft protection
Full Job Description
Job Summary and Qualifications

Position Summary

This position supports the area of MEDITECH Expanse Change Control and Software Deployment processes. The objective is to ensure due diligence has been performed throughout the software pipeline so that quality code is consistently deployed without impact to the user community, field support and downstream systems.

Major Responsibilities:

Administrative

  • Build and maintain strategic relationships within the organization
  • Strong communication skills to ensure customers and vendors understand work scope and have proper expectations for delivery
  • Create reports for change control and audits as required


Operational

  • Aid management implementing change control and software release process improvement
  • Support change control process for Clinical Systems and Clinical Informatics
    • Includes deployment of software changes to include, but not limited to screen changes, macros, scripting, reports
  • Work closely with Testing Services, Product Development MEDITECH Expanse Core Teams and other teams as needed to ensure
    • Proper testing of code changes
    • Communications to the Enterprise occurs
  • Support the MEDITECH PWR processes within Clinical Informatics through meeting facilitation, Jira story management, stakeholder communications, and ad hoc reporting
  • Must be able to manage multiple projects concurrently
  • Develop and manage operational dashboards and reports within ServiceCentral and PowerBI
  • Performs other duties as assigned
  • Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."


Education & Experience:

  • Bachelor's degree Preferred
  • 5+ years of experience in IT product support Required
  • 3+ years of experience in healthcare industry Preferred
  • Or equivalent combination of education and/or experience


Knowledge, Skills, Abilities, Behaviors:

  • Knowledge, training, or certification in Lean and/or Six Sigma Preferred
  • Working knowledge and experience with MEDITECH Preferred
  • Proficiency in using Jira for change management Preferred


Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are reviewing applications for our Product Analyst II opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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