HCA Healthcare

Product Analyst II

HCA Healthcare • $70K — $95K *
Nashville, TN 37211In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience in a relevant field
  • College graduate preferred
  • Experience in a clinical setting related to Nursing and Physician applications
  • Familiarity with MEDITECH clinical documentation applications
  • Good written and oral communication skills

Responsibilities

  • Review and analyze clinical informatics system and user needs
  • Collaborate with team members to define requirements and design solutions
  • Identify and resolve project issues rapidly
  • Lead efforts in issue resolution and enhancement requests
  • Manage customer expectations effectively

Benefits

  • Comprehensive medical, dental, vision, and behavioral health coverage
  • Free counseling and referral services for wellbeing support
  • Paid time off, family leave, and disability coverage
  • 401(k) plan with matching contributions
  • Tuition and student loan assistance programs
Full Job Description
Job Summary and Qualifications

JOB SUMMARY

HCA ITG Product Analyst II contributes to the efforts of reviewing, analyzing, evaluating, and testing Clinical Informatics system and user needs as part of the Expanse Testing Team. They often utilize growing experience and judgment to plan and accomplish goals. They offer reliable Clinical Informatics product knowledge to end users.

HCA ITG Product Analyst II collaborates with team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements. Product Analyst II often assist with multiple projects, some with significant interdependencies with existing systems. They should have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment. Product Analyst II work under general supervision with some latitude for independent judgment. Receives instruction, guidance and direction from others.

GENERAL RESPONSIBILITIES

70% Analysis, Design and Issue Resolution

  • Requirements Focus - Ensures specific requirements are met and approved by users where critical to project results and timetable.
  • Process Improvement Focus - Partners with team members to identify opportunities to improve existing clinical processes and methods.
  • Critical Thinking/Decision Making - Applies critical thinking skills to solve problems with effective solutions and to make timely, informed decisions within their control.
  • Applies Knowledge - Understands technical terminology; knows how and when to apply a technical skill or procedure; problem and issue resolution skills.
  • Develops others' and own ideas-Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand.
  • Subject Matter Knowledge - Ability to provide support for MEDITECH modules, working to become a subject matter expert that leads effort in issue resolution and enhancement requests.


10% Leadership

  • Managing Expectations - Manages expectations of customers by ensuring a common understanding of what is needed, associated risks and expected delivery/resolution.
  • Adaptable/Adjusts behavior - Modifies behavior to deal effectively with changes in the work environment.
  • Resource to Others - Acts as a resource to clinical Product Analysts at the same or lower level.


10% Communications

  • Facilitates Agreement-Shares ideas with teammates and develop persuasive skills to gain agreement; uses sound rationale to explain value of actions.
  • Clarifies and Seeks Understanding - Learns to probe for and provide information to clarify situations and issues; actively seeks information to understand customer circumstances, problems, expectations, and needs.
  • Communication Skills: Oral, Written, Listening - Ability to draw conclusions and connect outside factors into conversations and work sessions; Prepare and deliver effective written communication to all parties.


10% Engagement and Organizational Management

  • Organizational Awareness and Navigation - Develop an awareness of organizational dynamics; is sensitive to how people and organizations function; escalates when obstacles impact work.
  • Customer Trust & Confidence - Develop relationships, build a positive reputation, provides transparent communications.
  • Functional & Technical Knowledge - Demonstrates moderate level of expertise in a variety of Nursing concepts, practices and procedures. Is aware of current policies, practices, trends, technology, and information affecting the HCA business and clinical organization.


Other duties as assigned

EXPERIENCE

  • 3+ years

EDUCATION

  • College Graduate Preferred

OTHER/SPECIAL QUALIFICATIONS

  • Prefer past experience in a clinical setting related to Nursing and Physician applications.
  • Prefer experience with MEDITECH clinical documentation applications.
  • Prefer experience with Testing of EHR software or applications
  • Experience with automation tools such as BWS and UiPath preferred.
  • Good written and oral communication capability; the ability to listen and understand.
  • Experience at working both independently and in a team-oriented, collaborative environment.
  • Sense of responsibility and accountability; someone who takes ownership and initiative.
  • The ability to think and act; decisiveness, assertiveness, with the ability to achieve results quickly.
  • Adaptable and flexible, with the ability to handle ambiguity and changing priorities.
  • Professional demeanor and positive attitude; customer service orientation.
  • Excellent time management skills.
  • Detailed oriented and analytical with good organization skills.
  • Ability to learn, understand, and apply new technologies, methods, and processes.
  • Respect for diversity of experience, characteristics, viewpoints, and opinions.
  • Travel may be required.


PHYSICAL DEMANDS/WORKING CONDITIONS

  • Requires long hours of very detailed work relating to healthcare data.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
  • Some travel may be required for the purpose of meeting with customers, field or stakeholders.


Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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