Job Summary and QualificationsHCA Healthcare's Hospital Based Services (HBS) delivers comprehensive clinical and operational support across emergency medicine, hospital medicine, and a wide range of physician-led specialties, pathology, anesthesia, intensivist, and laboratory services. The Labor Management Product Owner (PO) leads development of new labor-management-related products for HCA Hospital Based Services (HBS). The PO is the subject matter expert on one or more service lines within HBS and leverages that expertise to drive data and application development, providing the business, operational and data context required to move projects from concept to deployment. They will work closely with HBS operations leadership to understand complex business needs and utilize AI in a hyper-agile framework to rapidly prototype and iterate solutions before leading application and data engineers to develop and operationalize the solution. The PO is responsible for ensuring that solutions meet HCA Healthcare's architecture, coding and security standards and for supporting these solutions after they are deployed.
MAJOR RESPONSIBILITIESContext EngineeringDevelop subject matter expertise by partnering with business stakeholders to understand the "why" behind the product in terms of operational challenges, reporting needs and improvement opportunities
Capture the product's operational context by documenting requirements, process flows, terminology, use cases, business rules and logic
Document the product's technical context within HBS ITG's applications and datastores, identifying data sources, interfaces and data flow as well as data quality issues and limitations
Synthesize operational and technical contexts to create a context layer that includes detailed prompts, instructions, context documents, examples and validation criteria to guide AI-assisted product development
Maintain the context layer to ensure it accurately represents the current business and technical environments
Leverage AI ToolsAccelerate delivery of business value by using agentic AI tools to build functional prototypes, including dashboards, reports, decision-support tools, data summaries and other products
Test prototypes to validate accuracy, consistency and business relevance and refine prompts to correct data issues, gaps in logic and reasoning, etc.
Work closely with stakeholders in a cycle of rapid iteration, reviewing prototypes, eliciting feedback and incorporating that feedback for review
Utilize and contribute to HCA Healthcare's AI standards repositories (e.g., MCP servers, etc.)
Product Pod LeadershipDirect a team of data and application engineers to turn prototypes into products
Deconstruct product development work into manageable, actionable and prioritized deliverables based on business impact, stakeholder value, dependencies and feasibility
Drive development through the use of Agile principles, processes and tools (e.g., product backlogs, sprints, scrum ceremonies, ADO, etc.)
Coordinate development across multiple IT and business teams
Facilitate stakeholder review and product testing on a regular cadence and incorporate feedback into ongoing development
Ensure product development conforms to all HCA Healthcare's standards, guidelines and policies (e.g., architecture, security, branding, etc.)
Product Ownership and StrategyBe "the face" of the product, building relationships and collaborating with stakeholders of all levels from end users to executives
Support products by addressing questions and resolving issues in a timely manner within standard HCA Healthcare's support frameworks (e.g., ServiceCentral, Webex chat spaces, etc.)
Create and maintain a repository of product documentation (e.g., scope statements, use cases, process flows, stakeholder approvals, etc.)
Build product roadmaps that align with both operational needs and HCA
Healthcare 's strategic priorities
Employ subject matter expertise to identify opportunities for the enhancement of existing products or the creation of new products
Other DutiesPerforms global workforce management with potential working hours beginning at 7 a.m. CT
Performs occasional after-hours and weekend work for product development, releases, and support
What qualifications you will need:EDUCATIONBachelor's Degree - Required
EXPERIENCE5 or more years of relevant experience as a product analyst, product owner and/or product manager - Required
Strong ability to understand and document business needs and translate needs into actionable requirements - Preferred
Experience with Agile/scrum methodology and tools - Preferred
Ability to work independently as a product owner while collaborating across business and technical teams - Preferred
Ability to define and drive work at both the strategic level (e.g., build product roadmaps) and the tactical level (e.g., write user stories, plan and lead sprints) - Preferred
Strong critical thinking skills rooted in a "first, define the problem" mentality - Preferred
Experience documenting, implementing and improving processes - Preferred
Excellent communication, facilitation and stakeholder management skills - Preferred
Familiarity with AI tools, workflow automation tools and/or low-code platforms - Preferred
TRAVELThe job may require travel from time-to-time, but not on a regular basis.
BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
