Job DescriptionPosition SummaryThe Procore Project Administrator is an enterprise-level, senior individual-contributor role. You will manage the daily administration, configuration, and governance of Pike's Procore platform across the fixed-price project portfolio.
This role partners with the PMO, Operations, and IT to ensure every fixed-price project is set up correctly, consistently governed, and supported from pre-construction through closeout. This is a hands-on, process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte, NC reporting to the Director of PMO.
Essential Functions:Platform Administration & Configuration:- Responsible for Procore company and project-level configuration, standards, and templates across all Pike entities
- Manage users, permission templates, and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate
- Review and approve requests for elevated Procore permissions
- Maintain separation of responsibilities between Project Managers, Project Administrators, and other administrative roles
- Configure and maintain tools, custom fields, and workflows (including change-order and cost-change approvals) that support automated Oracle integration
- Perform periodic security and role clean-up to remove permission drift and enforce least-privilege access
- Troubleshoot complex Procore configuration, permissions, workflow, and data issues
- Determine whether issues originate from project configuration, user permissions, workflow logic, integration behavior, or system functionality
- Document root cause and implement or coordinate corrective action
- Escalate platform defects to Procore or IT when appropriate
Project Setup & Governance:- Create projects, including child and intercompany projects, where scenarios are not inherited from the Bid Board
- Assign the required project roles at setup so PMs start from a correct, standardized baseline
- Edit, lock, and unlock budgets - safeguarding the original/baseline budget while PMs continue to load and manage working budgets
- Delete Prime Contracts when required
- Configure change-order and cost-change workflows per project and hand PMs a ready-to-run setup
Change Management, Training and Adoption:- Support onboarding, training, office hours, and hypercare for PMs and Operations
- Reinforce SOPs and standard operating practices; translate enhancement releases into clear, adoption-ready guidance
- Escalate issues for Procore configuration questions and troubleshooting
Reporting and Continuous Improvement:- Monitor and escalate Procore exception reporting
- Maintain the accuracy of data that feeds portfolio and executive reporting
- Identify process and configuration improvements and contribute to enhancement governance and release readiness
Minimum Requirements:- Regular attendance is required
- 5+ years in construction project management, PMO, or construction technology, including 2+ years administering Procore
- Bachelors degree in a related field is preferred
- Procore admin: Prior hands-on experience as a Procore System Administrator, including configuring permissions, roles, workflows, tools, and integrations at the company/enterprise level
- Project management: Familiarity with construction project management; power delivery / electric utility construction experience strongly preferred
- Process and certifications: Process-oriented professional backed by relevant certifications, such as Procore Certification (Administrator), PMP or CAPM, and/or a process-discipline credential such as Lean or Six Sigma
- Governance: Ability to enforce standards and governance while partnering constructively with field-based PMs and Operations
Other Skills:- Experience supporting a Procore/ERP integration (Oracle a plus)
- Background in a program-rollout environment, including change management and adoption work
- Familiarity with fixed-price/lump-sum construction project controls: budgets, change orders, and prime contracts
- Comfortable operating across multiple business units/entities with differing needs
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms.
Work Environment:While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Our Benefits:- Medical, dental and vision insurance
- HSA, dependent care and medical flexible spending accounts
- Employee Assistance Program (EAP)
- 401(k) with company match
- Life insurance, and short-term and long-term disability
- Paid time off, paid holidays, and family and medical leave
If this sounds like you, come join the
PIKE family.
