Multicare Health

Process Improvement Program Manager RN

Multicare Health • $109K — $194K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Registered Nurse License in Washington State or Multistate License Endorsement required.
  • Bachelor's degree in a related field preferred.
  • Minimum three years of clinical experience.
  • At least two years of experience in leading or coaching process improvement.
  • Five years of experience in clinical care, quality, performance improvement, or project management, or a combination thereof.

Responsibilities

  • Serve as a subject matter expert on process improvement methodologies, fostering a culture of continuous improvement.
  • Assist with data analysis and benchmarking to document workflows and enhance clinical processes.
  • Identify and implement strategies to optimize workflows and reduce errors for improved patient outcomes.
  • Facilitate and coach teams in the MHS process improvement methodology to track progress and impacts.
  • Deliver training on process improvement principles and tools to MHS employees.
  • Plan and implement scalable improvement strategies across the facility or CBU.

Benefits

  • Comprehensive benefits package including medical and dental coverage.
  • Retirement benefits and paid time off.
  • Opportunities for professional development and training.
  • Supportive work environment focused on continuous improvement.
Full Job Description
FTE: 1.0, Shift: Days Schedule: M-F

Position Summary
The Process Improvement RN Prog Mgr leads facility or CBU level initiatives to enhance operational efficiency, quality, patient safety, and outcomes in a healthcare setting. Key responsibilities include educating, coaching, and mentoring process improvement for MHS employees; designing and executing facility or CBU level improvement strategies; assisting with data analysis, conducting workflow assessments; and collaborating with stakeholders to implement solutions. This role facilitates the use of process improvement methodologies and supports compliance with regulatory requirements and quality goals. Candidates must have clinical experience, experience in quality, process improvement, and data analysis. Strong communication, leadership, and organizational skills are essential, along with the ability to coach teams, handle challenging conversations, role model MHS values
Responsibilities:
  • Subject matter expert on process improvement methodologies and tools, promoting a culture of continuous learning and improvement throughout the enterprise.
  • Assist with data analysis, benchmarking, analyzing business and clinical processes using data, interviewing, and observation to document workflows.
  • Identify opportunities for optimizing workflows, enhancing efficiency, implementing safe and appropriate simplification strategies, reducing errors, eliminating obstacles, and achieving improved outcomes.
  • Facilitate and coach teams in the use of the MHS process improvement methodology (ID-PDSA) using process improvement and project management skills to drive and track progress and impacts.
  • Deliver training/curriculum, and coach MHS employees on process improvement principles, tools, simple project management, data analysis and visualization, daily management, standard work, and change management.
  • Plan and implement scalable strategies facility or CBU wide. Assist with enterprise-wide scalable initiatives and strategies.


Requirements:
  • Active and unencumbered Registered Nurse License in Washington State or Multistate License Endorsement required.
  • Bachelor's degree in a related field preferred.
  • Minimum three (3) years of experience practicing in a clinical setting.
  • Minimum of two (2) years leading or coaching process improvement.
  • Minimum of five (5) years of experience in clinical care, quality, performance improvement, project/program management or any combination of these areas; or minimum requirements for clinical experience and process improvement with a Bachelor's in a healthcare-related field.
  • Consideration given to internal candidates not meeting all minimum requirements.


Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $109,262.40 - $194,251.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

About Multicare Health

MultiCare Health System is a not-for-profit health care organization that provides a range of medical services in the Pacific Northwest. The organization was founded in 1882 and is headquartered in Tacoma, Washington. MultiCare operates hospitals, clinics, and urgent care centers in Washington and Idaho. The organization employs over 20,000 people and serves more than 1 million patients each year. MultiCare is committed to providing high-quality, affordable health care to the communities it serves.
Learn more about Multicare Health
Size
20,000 employees
Industry
Founded
1882

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