Stryker Corporation

Process Excellence Manager

Stryker Corporation • $118K — $196K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 8+ years in operations or related fields.
  • 3+ years leading continuous improvement in regulated environments.
  • Proficient in Lean, Six Sigma, and related methodologies.
  • Experience with cross-functional process optimization initiatives.

Responsibilities

  • Lead enterprise-wide continuous improvement initiatives.
  • Define and improve key performance indicators.
  • Direct cross-functional teams in process optimization and digital transformation.
  • Manage and develop a team through performance and workforce planning.
  • Partner with business leaders to prioritize and implement improvement opportunities.

Benefits

  • Hybrid work flexibility.
  • Opportunities for professional development and training.
  • Supportive team environment focused on operational excellence.
Full Job Description
Work Flexibility: Hybrid

Join a team focused on advancing operational excellence across global customer care and service operations. This leadership role drives continuous improvement, digital transformation, and performance optimization initiatives that support customer care, field service, clinical operations, digital support, and related functions. The position combines strategic leadership with hands-on execution to deliver standardized processes, measurable operational improvements, and scalable business solutions.

What You Will Do
  • Lead enterprise-wide continuous improvement initiatives that enhance operational performance, customer experience, productivity, and service delivery metrics.
  • Define, monitor, and improve key performance indicators including turnaround time, first-time quality, service levels, customer satisfaction, backlog management, and productivity.
  • Direct cross-functional teams in the implementation of process optimization, workflow automation, systems integration, and digital transformation projects delivered on schedule and within budget.
  • Manage, develop, and support a team of professionals through performance management, workforce planning, succession planning, coaching, and training activities.
  • Partner with business leaders to prioritize improvement opportunities, allocate resources, standardize processes, and implement data-driven solutions that improve quality, compliance, and operational efficiency.


What You Will Need

Required:
  • Bachelor's degree.
  • Minimum 8 years of professional experience in operations, continuous improvement, customer care, service operations, or a related field.
  • Minimum 3 years of experience leading continuous improvement initiatives within a regulated environment.
  • Experience applying Lean, Six Sigma, Kaizen, Value Stream Mapping, Business Process Management, or related process improvement methodologies.
  • Experience leading cross-functional initiatives involving process optimization, operational transformation, or change management.


Preferred:
  • Master's degree in business administration, Engineering, Operations Management, or a related discipline.
  • Experience with workflow automation, business systems validation, SAP, or service management platforms.
  • Experience using analytics and visualization tools such as Power BI, Tableau, or similar technologies.


USN: $118,000 - $196,700 USD Annual

Travel Percentage: 10%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

At Stryker, we believe in turning the challenges of today into the breakthroughs of tomorrow. Join us in our mission to improve healthcare around the world.
Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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