Job Description

Citizens Financial Group, Inc. (CFG) seeks a Process Automation Sr. Developer for its Johnston, Rhode Island location.

Responsibilities:
• Lead the design, development, implementation, and support of enterprise Robotic Process Automation (RPA) solutions for the Robotics Process Automation Team.
• Plan, analyze, design, develop, test, and deploy end-to-end automation solutions that drive process optimization, operational efficiency, and value delivery across multiple business lines within consumer, commercial and private banking.
• Collaborate with Business Improvement Consultants, Business Analysts, and subject-matter experts to gather business and system requirements, understand process maps, and define use cases targeted for automation.
• Translate requirements into Process Definition Documents (PDD), Solution Design Documents (SDD), and detailed test scripts using Task Mining, Microsoft Visio, Lucid, and Confluence.
• Design and develop automation solutions using UiPath Studio and UiPath Orchestrator, built on a custom enterprise framework based on UiPath's RE-Framework.
• Build reusable components, shared libraries, and code templates to enable standardized, scalable automation development across the team.
• Develop Intelligent Document Processing (IDP) solutions using UiPath Document Understanding, including document classification, ML-based data extraction, and human-in-the-loop validation workflows.
• Implement API integrations within automation workflows, connecting with enterprise systems, RESTful web services, and cloud platforms including Azure Cognitive Services.
• Write custom scripts in C#.NET and VB.NET to resolve complex automation logic and extend platform capabilities.
• Participate in solution design reviews and tollgate reviews to ensure solutions meet architectural standards, governance requirements, and business needs.
• Partner with IT Architects and senior stakeholders to validate alignment with enterprise architecture and security standards.
• Support migration of legacy automations from Blue Prism to UiPath, including re-architecture and re-development aligned with the team's custom framework.
• Execute unit testing, integration testing, and user acceptance testing (UAT) to ensure quality and completeness prior to production deployment.
• Monitor and maintain automation's post-implementation, resolve production issues, and ensure smooth business operations using UiPath Orchestrator.
• Maintain comprehensive documentation including runbooks, operational procedures, and technical documentation within Confluence.
• Contribute to the development and enforcement of coding standards, release frameworks, and testing best practices.
• Utilize Agile methodologies, including Scrum & Kanban, and track work using Jira to ensure efficient development, integration, and adoption of RPA solutions.

Qualifications:

Requires a minimum of a Bachelor's degree, or foreign equivalent, in Computer Science or related field and 3 years of experience as Process Automation Developer, Intelligent Automation - Developer, Advisory Associate - RPA Developer, or related position involving robotics process automation.

Full term of experience must include:
• Automating business processes using robotics process automation tools, including UiPath to deliver value and process optimization to business stakeholders;
• Implementing the full life cycle of RPA solutions, including identifying automation opportunities, gathering requirements, implement, test, and deploy targeted automation solutions using UiPath software;
• Building reusable components and libraries using UiPath which can be utilized by other developers for effective code development;
• Creating PDD (Process Definition Document), SDD (Solution Design Documents) and Test Scripts for automation workflows using Task Mining and Microsoft Visio;
• Ensure quality and completeness of the process through unit and integration testing;
• Monitoring and maintaining automations post-implementation and resolve issues and ensure smooth business operations using UiPath Orchestrator and UiPath Studio; and
• Using Agile methodologies, including SCRUM, to ensure efficient development, integration, and adoption of RPA processes.

100% remote work permitted from any US location.

Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk.

For summary of benefits and to apply visit our website at https://jobs.citizensbank.com and apply online (Job ID: 48181) or email resume and cover letter to [redacted] with subject line: 48181.

Direct applicants only.