The Home Depot

Pro Sales Manager Boston

The Home Depot • $120K — $160K *
US-AnywhereRemote in Massachusetts, US
Retail & Consumer Goods
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 3+ years of leadership experience in sales management.
  • 4+ years of experience in the home improvement or building industry.
  • Demonstrated ability to work with cross-functional teams.
  • Proficiency in Microsoft Office Suite.
  • Strong negotiation and conflict resolution skills.

Responsibilities

  • Drive growth, profitability, and customer satisfaction for Pro sales.
  • Lead and coach a team of Outside Sales Representatives.
  • Develop market strategies to achieve sales targets.
  • Implement best practices and conduct regular business reviews.
  • Build strong relationships to understand and fulfill customer needs.

Benefits

  • Opportunity for professional growth in a dynamic sales environment.
  • Collaborative work culture with cross-functional teams.
  • Building strong customer relationships.
  • Access to ongoing training and development opportunities.
Full Job Description
Position Purpose:
The Pro Sales Manager (PSM) is responsible for leading a team of Pro Account Representatives to drive outside sales and profitability growth through Managed Accounts for a market. They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. Additionally, they will drive training of new and existing processes with their team by utilizing partnerships with the multiple business units that impact Pro.

Key Responsibilities:
  • 20% Execution - Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; Deliver consistent portfolio execution; Identify and implement best practices; Conduct weekly sales updates, monthly and quarterly business reviews
  • 40% Leadership - Provide direction and guidance to Outside Sales team on all aspects of regional professional sales; Drive and and lead market-based change; Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com
  • 20% Planning - Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; Development of operating plan to drive Pro outside sales within respective market to achieve sales targets
  • 20% Providing Excellent Customer Service - Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs

Direct Manager/Direct Reports:
  • This position typically reports to Regional Pro Sales Manager
  • This position has 7 direct reports

Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • 3+ years of previous leadership experience

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • 4 years account management/sales management experience
  • 4 plus years home improvement or home building industry experience
  • Successful professional growth in a high paced retail environment

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 5

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Action Oriented
  • Being Resilient
  • Persuades
  • Builds Effective Teams
  • Builds Networks
  • Communicates Effectively
  • Customer Focus
  • Drives Results
  • Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization; Ability to leverage relationships to accomplish sales and profitability goals
  • Strong leadership and negotiation skills; ability to persuade or influence others
  • Excellent communication skills; verbal, written and able to communicate globally
  • Builds effective partnerships throughout the organization; Actions are consistent with words
  • Follows through on commitments; Makes Solid Decisions: Grasps essentials of complex issues and initiates actions that are most appropriate for the business
  • Creates an Inclusive Environment: Demonstrates commitment to inclusion in staffing, training and development; Gets Results: Acts with urgency; Sets aggressive goals and achieves them; Creates accountabilities to ensure department are productive
  • Functional Competence: Understands the unique needs of the professional customer; Working knowledge of IBM computer system used by The Home Depot stores


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $120,000.00 - $160,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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