TD Bank

Private Client Relationship Manager II - Tampa, FL

TD Bank • $115K — $173K *
Tampa, FL 33647In-Person
Finance & Insurance
8 - 10 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • Minimum of 10 years in financial services with a proven production record
  • Valid Series 7, 63 + 65 or 66 licenses required
  • Life & Health insurance licenses required
  • 4-year degree required, advanced degree or MBA preferred
  • Experience in consultative sales with high net worth clients
  • Strong credit and financial analysis skills
  • Membership in civic and professional organizations required upon on-boarding.

Responsibilities

  • Serve as primary client contact for high net worth clients
  • Facilitate onboarding processes and complete client profiling documents
  • Conduct annual client reviews and proactive communications
  • Develop and implement personalized service models for clients
  • Maximize client satisfaction while managing profitability and risk
  • Coordinate with specialists to address complex client needs
  • Identify business opportunities and refer to appropriate partners

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off including vacation and holidays
  • Career development opportunities
  • Recognition and reward programs
  • Banking benefits and discounts
Full Job Description
Work Location:
Tampa, Florida, United States of America

Hours:
40

Pay Details:
$115,440 - $173,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
TD Wealth
Job Description:

This role is a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment. The Private Client Relationship Manager II will serve as the central point of contact for HNW clients across banking lending and High Net Worth Investing with expertise in banking and lending. The role partners with Investment Advisors and Trust Advisors to provide proactive client service to achieve greater share of wallet. The role will also be responsible for retaining and growing the client relationship and is accountable for exceeding clients expectations for asset accumulation, preservation and growth. The role is at the center of the Private Client Services model supporting an integrated Wealth Management offering by providing day-to-day account management, wealth management solutions (via partner referrals) and complex credit solutions for client and their businesses. In so doing, the role must focus on maximizing clients satisfaction with their Banking relationships, maximizing profitability of the portfolio, while ensuring minimum credit risk for Bank funds.

Depth & Scope:
  • Demonstrates a commitment to being customer-centric by ensuring legendary service is provided during every customer interaction to maximize retention and growth
  • Ensures all NEW clients receive the complete onboarding experience, which includes; A thorough client discovery leading to a truly exceptional Private Client Experience, An introduction to the IA and TA as per client needs, and the completion of all requisite client profiling documents
  • May work with more complex clients
  • Will be able to have a more fulsome discussion with clients before bringing in subject matter experts
  • Ensures those existing clients, where it would add value, are provided with a Private Client Planning Experience
  • Effectively implement a process with CSAs to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the clients overall wealth needs, as well as a minimum of two annual pro-active contacts
  • Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the clients relationships with TD Bank
  • Implements and executes a differentiated service model/experience for HNW clients
  • Meets quarterly and annual referral goals for investments and trust business
  • Deepens wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions
  • Maximizes profitability, while ensuring the client receives an exceptional client experience
  • Leverages and coordinates specialists (Taxes, Trust and Estate) to provide interdisciplinary expertise for our most complex clients
  • Identifies opportunities within your portfolio and network to refer business to Retail and Commercial Partners
  • Executes in a manner that is compliant with regulations, policies and procedures
  • Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, FINRA etc.)
  • Ensures all Continuing Education requirements are attained
  • Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures
  • Responsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
  • Transitions lower threshold clients to appropriate Wealth Partners, as needed, to ensure capacity for target market clients
  • Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team
  • Provides guidance to junior staff
  • Contributes individually, as a team member and as a mentor to more junior staff, to ensure strong performance, collaboration and enthusiasm that set TD Wealth Private Client apart from our competitors
  • Represents TD Wealth to the general public in a professional manner
  • Be involved in the community and support TDBG charity and community initiatives
  • May lead activities of unit, assigning, prioritizing and monitoring work. Provides direction and answers questions as needed
  • Provides technical guidance and assists staff with most complex aspects of work as necessary


Education & Experience:
  • 4-year degree highly preferred
  • Advanced degree or MBA preferred
  • Preferred a minimum of 10 years financial services experience in a production capacity (i.e. track record for meeting sales goals) required
  • Valid Series 7, 63 + 65 or 66
  • Valid and active Life & Health insurance licenses
  • Certified Financial Planner (CFP), preferred
  • Strong understanding of private banking business development techniques, products, services and overall industry
  • Advanced understanding and experience with commercial banking relationships and experience interacting with high-net worth clients
  • Consultative sales experience required
  • Proven ability to establish relationships and partner effectively with other departments within TD Bank U.S.
  • Proven business development track record
  • Strong market presence with wide network of outside referral sources for new business
  • High level of personalized customer service skills, including ability to work with wide variety of clients and provide an exceptional level of service
  • Strong credit and financial analysis skills
  • Self-motivated, able to work independently, as well as part of a team - working well with other team members and keeping all relevant individuals, including management, up to date in a timely manner
  • Ability to work within an organization to influence and get things done without direct authority
  • Organized self-starter with ability to work independently with little direct guidance
  • Refined negotiation skills
  • Excellent communication skills, both verbal and written
  • Membership in civic and professional organizations required upon on-boarding
  • Must have experience working within a highly collaborative team environment
  • Criminal and financial background investigation is required pursuant to FINRA Rule 3010(e) and successor regulations

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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