Itron

Principle UX Designer

Itron • $96K — $188K *
Liberty Lake, WA 99019Hybrid
Energy & Utilities
8 - 10 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in UX design and research within enterprise SaaS or technology platforms.
  • Proven ability to lead UX initiatives across cross-functional programs with design accountability.
  • Expertise in user research methodologies with a focus on translating insights into design solutions.
  • Advanced proficiency in Figma, including design systems and AI-enabled workflows.
  • Strong communication and storytelling skills to influence stakeholders.
  • Experience working in agile environments and adapting to shifting priorities.
  • Commitment to inclusive design and continuous improvement in design practices.

Responsibilities

  • Lead user experience design strategy for global enterprise solutions in energy management.
  • Conduct user research to deepen understanding of diverse utility personas for design decisions.
  • Create comprehensive user experiences from concepts to prototypes using Figma.
  • Collaborate with product management and engineering to align UX solutions with business priorities.
  • Champion inclusive design by integrating accessibility standards in all design deliverables.
  • Iterate on existing experiences to enhance usability and customer satisfaction.
  • Facilitate seamless design handoffs with stakeholders and development partners.
  • Contribute to evolving design systems based on atomic design principles and explore innovative applications of AI.

Benefits

  • Competitive benefits package including financial, social, health and wellbeing programs.
  • Paid vacation and 401k matching.
  • Employee stock purchase program.
  • Flexible hybrid work schedule.
Full Job Description
Itron is seeking a Principal UX Designer to help shape intuitive, human-centered experiences for a global line of business. This role offers the opportunity to influence the future of smart utility solutions within global energy systems, with a focus on Distributed Energy Resource Management Systems (DERMS), Distribution Grid, and Distributed Energy Resources (DERs).
As a highly collaborative and strategic team member, you will lead user-centered design practices within a scalable UX framework, delivering accessible and impactful experiences for complex enterprise platforms. You will play a key role in driving innovation while championing inclusive design and aligning UX outcomes with customer and business value.


Duties & Responsibilities
  • Lead the strategy and execution of user experience design for global enterprise solutions focused on distributed energy management, demonstrating accountability and ownership of outcomes.
  • Conduct, synthesize, and communicate user research insights to deepen understanding of diverse utility personas and inform customer-centric design decisions.
  • Design end-to-end user experiences—from low-fidelity concepts to high-fidelity prototypes—using tools such as Figma, ensuring consistency through scalable and reusable component libraries.
  • Collaborate closely with product management, engineering, and cross-functional teams to align UX solutions with business priorities and agile delivery practices.
  • Champion inclusive, accessible, and equitable design by embedding accessibility standards and best practices across all deliverables.
  • Advocate for continuous improvement by iterating on existing experiences to enhance usability, efficiency, and customer satisfaction.
  • Facilitate clear, collaborative, and efficient design handoffs with stakeholders and development partners.
  • Contribute to and evolve design systems and patterns using atomic design principles, while exploring innovative applications of AI-enabled design tools.
  • Apply systems thinking, creativity, and empathy to solve complex design challenges in a rapidly changing and agile environment.
  • Mentor and guide other designers and researchers, fostering a collaborative, authentic, and growth-oriented design culture.

Required Skills & Experience
  • 10+ years of experience in UX design and research, ideally within enterprise SaaS or technology platforms, demonstrating innovative and customer-centric impact.
  • Proven ability to lead UX initiatives across large-scale, cross-functional programs with accountability for design outcomes.
  • Expertise in user research methodologies and the ability to translate insights into actionable, high-quality design solutions.
  • Advanced proficiency in Figma, including design systems, component libraries, and familiarity with AI-enabled design workflows and integrations.
  • Strong communication, storytelling, and collaboration skills, with the ability to influence stakeholders across all levels of the organization.
  • Experience working in agile environments, adapting quickly to evolving priorities, constraints, and team velocity.
  • Demonstrated commitment to inclusive design, collaboration, and continuous improvement within a centralized or distributed design team.

Preferred Skills & Experience
  • Experience within the Utilities or Energy sector, including smart grid technologies, IoT, DERMS, DERs, or distribution grid systems.
  • Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices that support diverse user needs.
  • Background in systems thinking, service design, or solution architecture for complex enterprise platforms.
  • Experience mentoring, coaching, or supporting the development of designers and researchers.


Travel: 0–20%


Physical Demands:
This is a standard office-based role with no specialized physical requirements or unusual working conditions.


Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. Liberty Lake, WA: The base salary is $96,000 – $188,000. This position is eligible for our annual bonus program.


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About Itron

Itron is a technology company that provides solutions for energy and water resource management. The company offers hardware, software, and services to utilities and municipalities worldwide. Itron's products and services include smart meters, communication networks, data management software, and more. Itron was founded in 1977 and is headquartered in Liberty Lake, Washington.
Learn more about Itron
Size
5,635 employees
Market Cap
$2.3 billion
Industry
Manufacturing & Automotive
Net Income
-$57.9 million
Founded
1977
5 Year Trend
-0.3%
Revenue
$2.1 billion
NASDAQ
ITRI
* Ladders Estimates

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