Position Summary:Are you a team-oriented, collaborative Principal Workday Engagement Manager that wants to be part of an amazing team? Don't miss out on this great opportunity!
Our Principal Engagement Manager plays a critical role in building lasting relationships with ERPA's Workday customers while managing a portfolio of Launch Flex, Launch Express, Phase X, and AMS clients. This role is responsible for all aspects of project delivery and helps support our customers' long-term goals. This role will contribute to the development of ERPA's Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.
Key Responsibilities:- Be a culture champion for ERPA's core values (Empathy, Responsibility, Passion, Agility)
- Be the key connection between our consultants and the client
- Lead multiple Workday engagements concurrently
- Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
- Gauge and report project health and monitor risks, issues, and escalations
- Conduct status updates and manage weekly, monthly and quarterly customer governance.
- Assist with work assignments & resource management for Launch Flex, Launch Express, Phase X, and AMS engagements
- Ensure customer satisfaction remains exceptional and customers are referenceable
Experience and Education Requirements:- A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
- 6-9 years of experience in the Workday ecosystem (partner, Workday direct, or client-side)
- Experience leading at least seven Launch Flex and Launch Express deployments to go-live
- Experience managing and delivering across numerous simultaneous projects spanning Launch Flex, Launch Express, Phase X, and Optimization engagement types.
- Demonstrates strong mastery across multiple Workday methodology approaches; can articulate the risk profile, structural differences, and client readiness requirements of each.
- Prior experience managing projects utilizing Smartsheet and the ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
- Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
- Must have excellent organizational skills and the ability to manage competing priorities
- Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
- Ability to travel up to 25%, as needed
- Location: USA, Canada or Mexico
- Sponsorship: Open to candidates who require sponsorship transfer
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.
