Pennsylvania Medicine

Principal Trainer (Full Time/Days)

Pennsylvania Medicine$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Epic certification is required.
  • Bachelor's degree in a relevant field or equivalent experience is required.
  • Minimum of 2 years as an Epic Certified Principal Trainer.
  • 2 years of clinical, ancillary, or IT experience in a healthcare setting.
  • Effective communication skills for various management levels.

Responsibilities

  • Develop and maintain e-Health training materials for upgrades and changes.
  • Stay updated on application enhancements and their business implications.
  • Prepare end user communication related to system changes.
  • Evaluate training effectiveness through participant feedback.
  • Participate in IS projects to support training development and user assistance.
  • Manage the training environment setups and updates.
  • Act as a liaison with Clinical Informatics for user support.

Benefits

  • Comprehensive employee benefits program.
  • Prepaid tuition assistance program available.
  • Focus on employee health and wellness.
  • Engagement in a mission to advance medical care.
Full Job Description
Position Summary:

The role of the Principal Trainer is to conduct training classes and provide instruction on various technical topics, including but not limited to the healthcare system EHR electronic health record . The Principal Trainer is a subject matter expert providing ongoing and just-in-time end user e-Health training for new and existing staff. The Principal Trainers participates in IS Projects to provide training support on new functionality. The Principal Trainers serve as a liaison between the application system analysts and business units to communication system changes and explain complex information to non-technical audiences. Epic certification is required.

Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
  • Develops revises, delivers, and maintains training materials for e-Health applications, as it relates to current state, future state, upgrade and system changes
  • Maintains competency with application enhancements as they relate to business process, current technology, software and hardware
  • Prepares and maintains communication materials for end users related to e-Health system changes
  • Evaluates the effectiveness of e-Health training which includes soliciting participant feedback and making program improvements to meet end user needs
  • Participates in IS projects to provide assistance with workflow analysis, training development and delivery and end user support. This participation covers new to e-Health practices hospitals and application enhancements.
  • Completes build of MST environments during specified rebuild times for application training. Continues maintenance of those environments between rebuilds.
  • Acts as a liaison with the Clinical Informatics Liaisons and other operational education support groups to provide end user support
  • Recruits and signs off on Credentialed Trainers CT from operational units to assist with training. Maintains regular contact with CTs as training content changes.
  • The following duties are considered secondary to the primary duties listed above:
  • Maintains any application certification
  • Tests and validates changes enhancements prior to implementation by the system administrators application analysts
  • Provides at the elbow support for enhancement, project or new hire onboarding
  • Other duties as assigned.

Minimum Required Qualifications:
  • Clinical - Dependent on the application module the position will be supporting, one of the following may be required:
    • Current licensure as a Registered Professional Nurse, issued by the PA State Board of Nursing.
    • Current licensure as a Licensed Practical Nurse, issued by a program for practical nursing accredited by the PA State Board of Nursing.
    • Certification in Radiological Technology, issued by the American Registry of Radiology Technologists.
    • Certification in Radiation Therapy Technology, issued by the American Registry of Radiologic Technology.
    • Certification in another clinical or ancillary field.
  • Non-Clinical
    • Bachelor of Science degree in a related field Training and Development, Business, Computer Science, Nursing, Adult Education or area of specialty or approved combination of education and experience is required.
    • Two 2 years of experience as an Epic Certified Principal Trainer.
    • Two 2 years clinical, ancillary, revenue cycle operations experience in related field or information technology experience.
    • Two 2 years of experience in providing end user support and training in a clinical care setting.
  • Strong analytical skills.
  • Strong communication skills, ability to work with all levels of management.


Preferred Qualifications:
  • Five 5 years of experience in a clinical care or health care related setting.
  • Three 3 years of experience in providing end user support.
  • Two 2 years of experience in training delivery as an Associate Principal Trainer.
  • Understanding of project management processes

#LI-LJ1

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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