This newly created role will play a key role in supporting the design and development of next-generation products.
Reporting to the VP, Product Development, the Principal Systems Architect - Connected Devices will define and own the end-to-end architecture across hardware, firmware, host software, and cloud services. This role is accountable for ensuring the platform is scalable, secure, and differentiated, while driving execution in collaboration with internal teams and external development partners.
As the technical authority and system owner, you will establish the architectural foundation for a multi-phase connected device ecosystem.
What you will be responsible for:- Define and own the end-to-end system architecture across hardware, firmware, host software, and cloud platforms.
- Architect a scalable, multi-tenant device management platform enabling remote updates, monitoring, and analytics.
- Lead hardware architecture for USB-C, Thunderbolt (TB4/TB5), USB4, and power delivery systems.
- Define firmware architecture including secure boot, remote firmware updates / OTA updates, device monitoring, telemetry, and diagnostics.
- Establish and own security architecture across device and cloud ecosystems.
- Translate product strategy into technical roadmaps, reference architectures, and scalable solutions.
- Direct and manage external development partners (ODMs, firmware vendors, cloud teams).
- Conduct architecture and design reviews; act as the final technical decision-maker.
- Partner cross-functionally with Product Management, Customer & Partner Success, Marketing and Customer Support teams.
- Act as a technical evangelist supporting StarTech.com's connected device vision internally & externally.
- Define the host-side software architecture, including Windows applications, firmware update utilities, and device management tooling, while establishing clear boundaries and interfaces between firmware, host software, and cloud services.
- Establish enterprise deployment patterns using SCCM and Intune, including silent execution, detection methods, and logging/diagnostics, while evaluating and selecting suitable technology stacks for host applications (e.g., native Windows frameworks vs. web-based UI).
Required Qualifications:- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related discipline.
- 10+ years of experience in systems architecture, IoT, or embedded platforms.
- Proven experience designing or building IoT/device-to-cloud platforms.
- Deep expertise in embedded firmware architecture (ARM-based MCUs, RTOS, secure boot, OTA).
- Strong hardware knowledge including USB-C, Thunderbolt, USB Power Delivery and display technologies.
- Experience managing ODMs and external development partners.
- Proficiency in C/C++ and low-level programming.
- Strong understanding of cross-platform host software (Windows, macOS, Linux).
- Ability to operate as a senior individual contributor with high ownership and autonomy.
- Ability to translate complex technical systems into clear documentation and direction.
- Familiarity with cloud environments such as AWS, Azure, or GCP (AWS preferred).
- Strong understanding of security architecture for connected devices.
- Experience leading distributed or offshore development teams.
- Exposure to AI-assisted development tools for code review and productivity.
- Experience building multi-tenant cloud platforms and device management systems.
Preferred Qualifications:- Experience building Windows-based host-side device management software using .NET/C#, including system-level applications, CLI tools, and enterprise automation interfaces.
- Familiarity with Windows and modern frontend frameworks (e.g., WinUI, WPF, React + MUI), with the ability to evaluate architectural tradeoffs and support enterprise deployment models such as SCCM and Intune.
What to expect from the Hiring Process:We respect your time and value transparency.Here'sa general idea of what to expect:
- Intro call with our TalentAcquisitionTeam (30-45 minutes)
- Interview withVP, Product Development(45-60 minutes)
- Assessments
- Final interviews withChief Technical Officer(~60 minutes)
- Offer & onboarding
Whatweoffer:This role offers a competitive salary range ofCAD140,000 - CAD160,000and eligibility toparticipatein our bonus program. At StarTech.com, we value fairness and regularly benchmark pay to stay competitive, recognizing each person's unique contributions.
As part of the StarTech.com "One Team,"you'llalso enjoy:
- Comprehensive health benefits
- Tuition reimbursementprogram
- Retirement savings plans
- Wellness Program
- Additionalperksand rewards
