As a Commercial Risk Business Continuity Associate you will apply your skills to one of our highest profile Risk Management programs by partnering across the Commercial Bank’s Business, Technology, and Third Party landscapes to support planning and recovery solutions while ensuring compliance with Enterprise Policy requirements and protecting our customers, shareholders, and associates. 

You will partner with first line peers and senior leaders in virtually every Commercial Bank line of business, including across both the second and third lines of defense, to drive Program Governance, Oversight, and Compliance. Commercial Business Continuity Risk professionals are experienced, well-rounded, motivated, and intellectually curious individuals that operate within a highly dynamic and collaborative team environment to deliver value-added risk services to our business partners.

Commercial Risk Associates at Capital One succeed with excellent analytical, organizational and communication skills, as well as high attention to detail and sound judgement.  They are experienced in balancing the needs of multiple stakeholders while working autonomously to execute on a number of different priorities simultaneously.  

If you are interested in high exposure opportunities, are curious and eager to learn new things, love problem solving and have a deep reverence for risk management, this may be the role for you.

Responsibilities

• Support cross functional risk management activities, focusing on Business Continuity, Operational Resiliency, and Crisis Management, as well as providing surge support to Commercial’s Third Party Management Team

• Identify opportunities to strengthen efficiency and execution of the performance and compliance goals of the Commercial Business Continuity Program

• Manage a robust Business Continuity control suite, including providing LOB challenge in Annual Quality Reviews tied to Commercial’s most critical business processes

• Provide ongoing Business Continuity Plan administration support to Plan Owners and Managers to help facilitate approvals across Commercial’s entire portfolio of BCPs

• Contribute to crisis event reporting to assess potential Bank, Financial, and Third Party impacts, and complete post event After Action Report (AAR) requirements

• Leverage project management and execution skills to support Commercial Business Continuity Projects, including tracking, reporting, and presenting to senior leadership

• Monitor and report on key risk indicators (KRIs), including providing thematic analysis and timely escalation of threshold breaches to support proactive remediation

• Coordinate development, maintenance, and change management of business continuity and crisis policies and procedures

• Provide audit and exam management support
  

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 1 year of experience in Risk Management, Consulting, Quality Assurance, Project Management, or Process Management

Preferred Qualifications:

• 2+ years of experience in Risk Management, Consulting, Quality Assurance, Project Management, or Process Management within the financial services industry

• 2+ years of experience in Business Continuity or Crisis Management

• 2+ years of experience with data analytics tools including Excel and Tableau

• 2+ years of experience with structuring presentations

• Experience automating bank processes or controls and implementing AI-enabled solutions

• Proficiency in Microsoft Office or Google applications
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.