Amazon

Principal Program Manager, WHS Central Programs, WHS Central Programs

Amazon$137K — $186K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 7+ years of program or project management experience
  • 7+ years of cross-functional collaboration with both tech and non-tech teams
  • 7+ years of experience managing and communicating insights to senior leadership
  • Experience in automating processes and driving standardization
  • Ability to define program requirements using data and metrics for improvements
  • Proven track record of delivering projects within scope, time, budget, and quality

Responsibilities

  • Own end-to-end delivery of complex safety projects with high capital expenditure
  • Lead cross-functional engineering projects including automation and ergonomic solutions
  • Ensure projects meet their planned safety outcomes on time and within budget
  • Drive rigorous program management to anticipate and mitigate risks
  • Facilitate alignment processes for WHS goal-setting with senior leaders
  • Serve as a strategic advisor on organizational planning and resource allocation
  • Track and report on project delivery metrics, providing updates to leadership

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible Spending Accounts (FSA)
  • Adoption and Surrogacy Reimbursement coverage
  • Employee Assistance Program (EAP) with mental health support
  • Medical Advice Line for employee convenience
Full Job Description
In this role, you will own the delivery of our most complex, highest-impact safety projects while driving critical business operations processes across the global WHS organization.

This role uniquely combines two critical functions: (1) leading the execution of Amazon's largest and most complex safety projects with budgets ranging from $10M to $30M in capex, and (2) driving strategic business operations initiatives across the WHS leadership team, including goal-setting processes and safety roadmap alignment. You will be responsible for the most complex projects that deliver the highest safety entitlement across our network while ensuring organizational alignment and execution excellence across all WHS programs.

This Principal Program Manager will report to the Director of WHS Central Programs and work collaboratively across all Amazon Business Units to deliver innovative safety solutions and drive organizational effectiveness. You will interact regularly with Directors and VPs across WHS, Operations, Finance, and Engineering teams, serving as a trusted advisor and execution leader. This position requires travel up to approximately 20% for critical stakeholder meetings and project deployments.

Key job responsibilities

Strategic Project Delivery & Execution
• Own end-to-end delivery of Amazon WHS's most complex, high-capex projects that deliver the highest safety entitlement across the network, such as Load Quality technology
• Lead multi-year, cross-functional engineering control projects including automation, ergonomic solutions, material handling equipment, and other large-scale solutions
• Ensure projects deliver their planned safety entitlement on time and within budget across all Amazon business units and geographies
• Drive execution excellence through rigorous program management, anticipating and mitigating risks before they impact delivery

WHS Business Operations & Strategic Initiatives
• Own and drive business processes like the WHS goal-setting process, facilitating alignment meetings with VPs and Directors across the organization
• Drive reporting and alignment processes for safety initiatives, ensuring clear line-of-sight from projects to safety outcomes
• Serve as a strategic partner to WHS leadership on portfolio prioritization, resource allocation, and organizational planning

Executive Stakeholder Management & Influence
• Build and maintain strong relationships with Directors and VPs across WHS, Operations, Finance, and Engineering to ensure successful project adoption and sustained safety improvements
• Influence senior leaders without direct authority to drive alignment across multiple business units and geographies with competing priorities

Performance Management & Strategic Reporting
• Track and report on project delivery metrics including on-time delivery rate, capex plan adherence, and safety entitlement achievement
• Provide regular updates to senior leadership on project status, business operations initiatives, risks, and mitigation plans
• Develop insights from project and incident data to inform portfolio prioritization and strategic planning

BASIC QUALIFICATIONS

- Bachelor's degree

- 7+ years of program or project management experience

- 7+ years of working cross functionally with tech and non-tech teams experience

- 7+ years of managing, analyzing and communicating results to senior leadership experience

- Experience implementing repeatable processes and driving automation or standardization

- Experience defining program requirements and using data and metrics to determine improvements

- Experience delivering projects within scope, time, budget and quality

PREFERRED QUALIFICATIONS

- MBA

- 10+ years of program or project management experience

- Experience working with, presenting to and influencing senior executives up to VP level

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 124,900.00 - 169,000.00 USD annually

USA, VA, Arlington - 137,600.00 - 186,200.00 USD annually

USA, WA, Bellevue - 137,600.00 - 186,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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