In this role, you contribute to the PointClickCare's data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions - from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. Key Responsibilities

• Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases.

• Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs).

• Lead platform initiatives that improve data completeness, lineage, governance, and quality.

• Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines.

• Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute.

• Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack.

• Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations.

• Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost.

Qualifications

• 12-15+ years of product management experience, with at least 5 years focused onhealth data platforms or clinical data systems.

• 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents.

• Management of Healthcare Data and its use across the range of PointClickCare's customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred.

• Deep understanding of healthcare data formats, ontologies, and regulatory contexts.

• Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems.

• Experience working with data governance, data catalogs, and stewardship

• Experience working with clinical teams and navigating healthcare workflows.

• Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields).

Key Attributes

• Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs.

• Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences.

• Highly autonomous leader comfortable driving multiteam initiatives without direct authority.

• Obsessively focused on data quality, reliability, integrity, and endtoend lineage.

• Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure.

$170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare • Market leader: #1 EHR platform for long-term and post-acute care in North America • Massive data advantage: Decades of real-world insights from millions of resident journeys • Mission-driven: Our technology helps caregivers deliver better outcomes for seniors • Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship • Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition ... and more!