The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation. 

Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross-functional team that includes analysts, data scientists, and other people scientists. 

This role will primarily specialize in enterprise listening strategies like surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.

Your main responsibilities include, but are not limited to:

• Consultation: Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience

• Design: Build and drive key programs and solutions for our partners, including strategies for measurement and validation

• Experimentation: Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Successful team members demonstrate competencies in these areas:

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes 

• Partnership: Collaborate effectively with other team members and HR clients

• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

• Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

• Master's degree

• At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science

• At least 1 year of data analysis experience conducting analyses, and building statistical models in R, Python, or SQL

• At least 2 years of experience in consulting with external or internal clients across a variety of seniority levels and technical experience

Preferred Qualifications:

• PhD in Industrial and Organizational Psychology or Organizational Behavior or Behavioral Science

• At least 2 years professional work experience in Industrial and Organizational Psychology or Organizational Behavior

• Knowledge of advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.