Raytheon Technologies

Principal F135 Customer Support Engineer (Onsite)

Raytheon Technologies$107K — $204K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or Computer Science
  • 8+ years of experience in engineering, computer science or propulsion engine field service operations, or 5+ years with an Advanced degree
  • U.S. citizenship required for access to program-related information
  • Desired: F135 Sustainment experience
  • Preferred: Knowledge of engine systems operation, software development, and configuration management
  • Preferred: Project management experience

Responsibilities

  • Serve as customer support focal point for advanced engine life system implementation
  • Manage implementation of life data correction tasks based on customer requirements
  • Act as customer support representative for life data integrity and data reconciliation initiatives
  • Track progress of life data updates and system integration
  • Manage data flow processes related to the propulsion system and coordinate with Rolls-Royce
  • Support hardware removal data flow to engineering and vendors
  • Drive updates to hardware removal processes for data accuracy and completeness
  • Oversee data flow for engine ice protection system health tracking and issue resolution

Benefits

  • Medical, dental, vision insurance
  • Life insurance
  • Short-term and long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Parental leave
  • Paid time off and holidays
  • Employee Scholar Program
Full Job Description
Date Posted:
2026-07-17
Country:
United States of America
Location:
US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

What You Will Do:

Pratt & Whitney is seeking a highly motivated individual to join the F135 Systems team within Military Customer Support and Services. In this role, you will be working to ensure successful integration, implementation, and sustainment of data processes key to the execution of the F135 program.

As a highly visible member of the organization, you will collaborate with internal and external stakeholders on these data processes, tracking data flows and resolving transmission and accuracy issues.

This role is ideal for a self-motivated, team-oriented professional who thrives in a collaborative environment and is passionate about leveraging technology, systems integration, and analytics to drive data integrity, operational excellence, and business transformation.
  • Customer Support focal for implementation of advanced engine life system for the F135
  • Manage implementation and drive execution of life data correction tasks by the customer in support of customer needs and migration to advanced engine life system
  • Customer Support representative for life data integrity improvement and data escape reconciliation initiatives
  • Status Management on progress of life data updates and system implementation
  • Manage the propulsion system health and usage data flow process to Rolls-Royce, tracking data flow, addressing issues and implementing updates
  • Support hardware removal data flow to PW Engineering team and vendors
  • Reconcile incomplete hardware removal data in support of investigations and improvements
  • Drive updates to the hardware removal data process to increase completeness and accuracy of data provided
  • Manage data flow for the engine ice protection system to engineering for tracking of issues and system health of the fleet
  • Drive corrections in the field to hardware specific control parameters to ensure software and hardware configuration alignment
  • Support completion of contract deliverable reports supported by F135 customer support


Qualifications You Must Have :
  • A Bachelor's degree in Engineering or Computer Science
  • 8+ years of experience in engineering, computer science or propulsion engine field service operations or 5+ years of experience with an Advanced degree
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.


Qualifications We Prefer:
  • F135 Sustainment experience is desired
  • Knowledge of engine systems operation, software development processes and configuration management
  • Project management experience


Learn More & Apply Now!

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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